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Jackee D. Kayser, MD
- Allergists
- Austin, TX
About this business
Dr. Kayser moved to Austin in 2005, having trained at one of the nation's leading Allergy, Asthma and Immunology programs at the Baylor College of Medicine's Texas Children's Hospital. She lives in Austin with her husband and two children, and loves keeping up with her kids' weekend sporting events.
Location details
1301 Barbara Jordan Boulevard, Austin, TX, 78723, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am very frustrated with the appointment we had with Dr Kayser. My son has had issues with allergies for years. We had been to an ENT and we were referred to her for further work up. I called ahead of my appointment to ask cost of testing and I was assured it was covered by my insurance. I then arrived and we waited for 45 min to be seen. She came in and spoke with us for maybe 8 min. We were told the only thing to do was a skin allergy test. I once again asked for basic testing and asked again about cost. I was told it was... read more
Business response:
We would appreciate the opportunity to work toward a resolution. Please complete this form https://healthcare.ascension.org/feedback at your convenience and our billing representatives will reach out. Thank you. -Ascension Texas Community Manager
Dr. Kayser is the best doctor I have seen! She is kind, pretty lovely and very careful! She really takes care of her patients! I’m so glad and blessed to have dr. Jackee Kayser!
Business response:
Thanks for the great feedback! We will be sure to pass it along to our team! We wish you good health and wellness. -Ascension Texas Community Manager
My daughter is a patient of Dr. Kayser's. She has been for the past two years, and we travel 3 hours to be seen by her. Anytime I have a question about my child's health or need a refill on her medication my phone calls are returned within the same day if for some reason I am unable to get through and speak to someone initially. I could see an allergist in the same area that I live in but as a family we chose to travel because her and her clinical staff make my daughter and myself feel at ease when it comes to my daughter's ... read more
Business response:
So glad to hear your positive feedback! Thank you for taking the time to leave us this review. Our teams are committed to delivering compassionate care in our community. -Ascension Texas Community Manager
Dr. Kayser was very friendly and compassionate.
We had a great visit. Dr. Kayser was easy to work with and answered all my questions. She did a great job of trying to connect with my son. He is not the most cooperative at the Doc. office.
Business response:
Thank you; we appreciate your feedback! -Ascension Texas Community Manager
Their office is insanely strict with being on time but their Drs aren’t. They re-ask every question 4 times and say that the previous questions are in a different system.. if you are going to cancel patients that aren’t on time then I expect more from your drs. It goes both ways.
A very easy appointment. Immediately welcomed and taken back to room. Nurse came in prior to me be being anole to complete the intake paperwork. Dr. Kayser was friendly, answered all questions, and scheduled testing. Overall a very quick appointment and very pleasant doctor visit.
Dr Kayser and her staff are excellent! Dr Kayser and Nurse Ana go above and beyond to make your little one feel comfortable. My son is 3 and hates going to the Dr, but didn't skip a beat at his visit. My son has really bad allergies and we believe asthma as well. They helped us get him farmilliar with the inhaler and made it not so scary. Which is a feat in itself when it comes to medicine at his age. Now he's a champ! We have defiantly found our forever Dr. ??
Wait times are insane - always running late, and we're talking an hour plus each time I've visited with my daughter, which is annually over the course of 4 years. Trying to get an appt, ridiculous too - availability and wait time to even schedule. The amount of time the Dr. spends with you is tiny and really are usually things that could have been handled via the phone. We always leave there going, "that's it?"...
Frequently asked questions about Jackee D. Kayser, MD
How is Jackee D. Kayser, MD rated?
Jackee D. Kayser, MD has a 3.9 star rating with 49 reviews.
When is Jackee D. Kayser, MD open?
Jackee D. Kayser, MD is closed now. It will open on Monday at 9:00 a.m.
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