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Jack Madden Ford

4.4

About this business

From our incredible selection of new and used Ford vehicles to our state-of-the-art service center, Jack Madden Ford has everything you need all in one place. We've proudly served the Greater Boston area for more than 60 years! In that time we've been able to work with many different generations of families throughout our community. You deserve a shopping experience tailored to your needs, so come visit Jack Madden Ford and see how we make owning a car that much easier! For expert Ford maintenance and repairs or something qu... read more

Location details

825 Boston-Providence Turnpike, Norwood, MA, 02062, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.41,085 reviews
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Corbett's profile image
2 years ago

Terrible Customer Service Let me start off by saying I love my truck! Ms. Lopez was outstanding! Everything else? Not so good. 1. After negotiating and signing, I found the truck listed on their website for $1,000 LESS the very next day. Their reason? Well, that depends on who you spoke to. The sales person said: It was a new guy who was supposed to remove the truck listing from the site, but instead posted the price. The Manager said: It was a system glitch that caused select vehicles to drop $1,000. Two different stories t... read more

SAM's profile image
2 years ago

Jack Madden Ford is too slick & shifty...GO ELSEWHERE first, let me say this was to do with the "Cash for Clunker" program. I spent hours researching dealers on the internet getting prices and availability...very few dealers had manual trans, Focus and I was willing to drive 270 miles plus tolls on the Mass Pike from CT to get it to get it...buying an automatic would not just cost $815 but since the MPG is just a hair less, I would just qualify for $3,500 and not the $4500, making the automatic in reality become an $1,815 op... read more

donna's profile image
2 years ago

Mustang convertible Go anywhere else! They do not stand behind their product nor do their so called managers give a hoot about you. I am in the process of taking them to Small Claims Court and have also notified the Better Business Bureau. Rather than honor my warranty and admit there is a real problem with Ford paint corrosion in models from 2002-2005 due to contamination prior to being painted they are willing to give up a customer and allow me to write negative reviews that hopefully people will read and pass the word on. 

Susan's profile image
2 years ago

Mrs. BEWARE!!!! Went to Jack Madden to look at a 2002 retro Thunderbird convertible. The car listed for $27,999. I offered them $23,000, they countered with $27,800 ... that is $199 off of the list price for an 11 year old car ... are they serious???!!! After some negotation, my final offer was $25,000, they came back with $26,700. The sales person told me that I had to understand that they have and I quote "a big overhead ... electric bills, warranties, sales staff etc" . My response was "with all do respect, I don't care w... read more

Jennifer's profile image
2 years ago

Ford Dealership The company I work for recently purchased a slightly used Ford Dump truck from Jack Madden Ford. Their prices are average...competitive with the market on the auto mile in Norwood. The sales and service staff there are quite helpful. We did have some repair issues with the dump truck after initially purchasing it. We ended up taking it back for service repairs 3 times before we were happy with the way the truck was running. Although slightly inconveniencing us, the truck runs great now and everything was cove... read more

Frequently asked questions about Jack Madden Ford

How is Jack Madden Ford rated?

Jack Madden Ford has a 4.4 star rating with 1,085 reviews. 

When is Jack Madden Ford open?

Jack Madden Ford is open now. It will close at 8:00 p.m.  

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