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J & L Creative Nails

3.8

About this business

Location details

2958, 130 E Lancaster Ave, Downingtown, PA, 19335, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8280 reviews
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A M's profile image
A M 
2 weeks ago

I’m really disappointed with my experience. I got a gel manicure 4 days ago and the nail prep was extremely minimal. They barely prepped my nails before applying the gel, and unfortunately, it shows. It’s only been a few days and nearly all of my gel polish is already chipped, lifting, and peeling off. I’ve had plenty of gel manicures elsewhere that have lasted 2–3 weeks without this happening, so this is definitely not normal. For the price of a gel manicure, I expect the proper nail prep and an application that actually ... read more

Karen Kuhn's profile image
Karen Kuhn 
a month ago
Ewa Kurpiewska's profile image
Ewa Kurpiewska 
a month ago

The nail technicians do a nice enough job, which is why I continued coming here. However, appointments seem meaningless because there is almost always a wait. If I wanted to wait, I would just walk in instead of scheduling an appointment. When I tried to express my frustration, I was told that maybe I should do a walk-in next time, which completely missed the point. Decent work quality, but poor appointment management and customer service when concerns are raised. 

Carol Klein's profile image
Carol Klein 
2 months ago
gabriella's profile image
gabriella 
2 months ago

Very nice staff but my acrylics fell off after 5 days. This has never happened to me before 

Frequently asked questions about J & L Creative Nails

How is J & L Creative Nails rated?

J & L Creative Nails has a 3.8 star rating with 280 reviews. 

When is J & L Creative Nails open?

J & L Creative Nails is closed now. It will open at 9:00 a.m. 

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