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J & L Creative Nails
- Nail Salons
- Downingtown, PA
About this business
Location details
2958, 130 E Lancaster Ave, Downingtown, PA, 19335, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I thought I had found my new nail salon with this one, but I think your experience will depend on who you get as your nail tech when you come here. The first time I had a Hispanic girl and she was very good. She took my direction very well. The next time I had the guy and he was very kind and very good at what he does. But today I had a young Asian girl who seemed to be very nervous and not very good. I could tell from the start that she needed more training. She kept making mistakes with the acrylic and my nails looked slop... read more
Very disappointing experience. The technician was rough, rude, and seemed frustrated the entire time. She didn’t give clear instructions, made mistakes, and handled my hands so aggressively that it actually hurt. I had to ask her to stop. Definitely not a professional or comfortable service. They charged 68 for the most terrible customer experience.
This place is very very horrible , the way they do nails and their customer service is trash . I just walked out crying . Filling humiliated . I tried telling the man at the front desk “ hey I been coming here I pay good I give tip I’m not happy with the work I been getting & he starts yelling in front of everybody saying “well don’t come here anymore. He didn’t even listen to me . I payed 180$ for my nails and feet . I literally had to ask for my cuticles to be done & the back of my foot to be scrubbed . She still had a ner... read more
Love love love this nail salon. Been going there for 17 years. Everyone is friendly and personable. Great color selection. Never disappoints!!!
This was my first time here, and I had such terrible customer service that I will NOT be returning again. I arrived at 6:10pm with my friend in hopes to have relaxing girls night out pedicures since we are both busy moms who never get fun evenings out. Anyways, the whole appointment was super rushed, the pedicure lasted probably 10 minutes max and they essentially kicked me out of the massage chair, rushed me through the nail drying process, and then kicked us out the door by 6:40. If your website says that you close at 7, s... read more
Frequently asked questions about J & L Creative Nails
How is J & L Creative Nails rated?
J & L Creative Nails has a 3.9 star rating with 270 reviews.
When is J & L Creative Nails open?
J & L Creative Nails is closed now. It will open tomorrow at 9:00 a.m.
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