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J & L Creative Nails

3.9

About this business

Location details

2958, 130 E Lancaster Ave, Downingtown, PA, 19335, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9269 reviews
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Carolina Gómez's profile image
Carolina Gómez 
5 days ago

Very disappointing experience. The technician was rough, rude, and seemed frustrated the entire time. She didn’t give clear instructions, made mistakes, and handled my hands so aggressively that it actually hurt. I had to ask her to stop. Definitely not a professional or comfortable service. They charged 68 for the most terrible customer experience. 

Tatyana Suarez's profile image
Tatyana Suarez 
2 months ago

This place is very very horrible , the way they do nails and their customer service is trash . I just walked out crying . Filling humiliated . I tried telling the man at the front desk “ hey I been coming here I pay good I give tip I’m not happy with the work I been getting & he starts yelling in front of everybody saying “well don’t come here anymore. He didn’t even listen to me . I payed 180$ for my nails and feet . I literally had to ask for my cuticles to be done & the back of my foot to be scrubbed . She still had a ner... read more

jennifer laffredojenbug's profile image
jennifer laffredojenbug 
3 months ago

Love love love this nail salon. Been going there for 17 years. Everyone is friendly and personable. Great color selection. Never disappoints!!! 

Anne's profile image
Anne 
3 months ago

This was my first time here, and I had such terrible customer service that I will NOT be returning again. I arrived at 6:10pm with my friend in hopes to have relaxing girls night out pedicures since we are both busy moms who never get fun evenings out. Anyways, the whole appointment was super rushed, the pedicure lasted probably 10 minutes max and they essentially kicked me out of the massage chair, rushed me through the nail drying process, and then kicked us out the door by 6:40. If your website says that you close at 7, s... read more

T Krick's profile image
T Krick 
5 months ago

Confirmed they take credit cards and once girls were completed they said they dont take credit cards on Sundays. Makes no sense. Nails were done as asked just lacking on service- you either take cards or you dont. 

Frequently asked questions about J & L Creative Nails

How is J & L Creative Nails rated?

J & L Creative Nails has a 3.9 star rating with 269 reviews. 

When is J & L Creative Nails open?

J & L Creative Nails is closed now. It will open at 9:00 a.m. 

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