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J. Allen Toyota Service

4.6

About this business

Location details

11397 Helen Richards Dr, Gulfport, MS, 39503, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 12:00 p.m. 1:00 p.m. to 6:00 p.m.
Tue7:00 a.m. to 12:00 p.m. 1:00 p.m. to 6:00 p.m.
Wed7:00 a.m. to 12:00 p.m. 1:00 p.m. to 6:00 p.m.
ThuClosed
Fri7:00 a.m. to 12:00 p.m. 1:00 p.m. to 6:00 p.m.
Sat7:30 a.m. to 12:00 p.m. 1:00 p.m. to 5:30 p.m.
SunClosed
4.6213 reviews
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John Bolton's profile image
John Bolton 
on Google
a month ago

Don’t trust this service department. I had a noise coming from the front end of my truck that they never diagnosed for over three years. I had to take my truck over to Cannon Toyota to diagnose the issue, and by this time, my extended warranty had already expired. J Allen wouldn’t help cover the cost or take any blame. In addition to that, this service department had me pay out of pocket for wheel bearing replacements that should have been filed as a claim through my extended warranty company. This is just two of multiple is... read more

Vlad Ram's profile image
Vlad Ram 
on Google
3 months ago

5 star service! Toyota is the best! 

Trev Engle's profile image
Trev Engle 
on Google
5 months ago

Scheduled appointment for oil change at 10am. Dropped truck off at 9:45. Truck still wasn't ready at 2pm. Then when I leave, I start hearing my engine making a weird noise when I get above 2000 rpms. nice 

Patrick Przybyl's profile image
Patrick Przybyl 
on Google
5 months ago

I bought 2 cars from this dealership last year. I went to get my oil changed to find out they don't have the oil filter for my car. So I came back the next day and got it changed. I didn't realize until I got home they did not reset the oil reminder. So I'm going to have to waste my gas for a third time to go get it taken care of when it should have been done correctly the first time. I asked if they could put a little gas in for the inconvenience and they said no. Not to mention I just spent over 700 dollars getting my brea... read more

Dennis Durante's profile image
Dennis Durante 
on Google
6 months ago

I gave it 2 stars only because Laura in service was very nice, but I did have service issues not due to her. J. Allen Toyota Service So, we had an issue on my 2021 Tundra where my blind spot monitoring and my rear cross traffic stopped functioning. Took it into J. Allen Toyota where I purchased the vehicle and where I purchased a top-of-the-line extended warranty. They put it on the computer and at no charge said we cannot do anything warranty because you have aftermarket Tow Mirrors that may be causing the problem. The serv... read more

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Frequently asked questions about J. Allen Toyota Service

How is J. Allen Toyota Service rated?

J. Allen Toyota Service has a 4.6 star rating with 213 reviews. 

When is J. Allen Toyota Service open?

J. Allen Toyota Service is open now. It will close at 12:00 p.m.  

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