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ITEX

2.3

About this business

Location details

3735 Honeywood Trail, Port Arthur, TX, 77642, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.378 reviews
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Joshua Sepulveda's profile image
Joshua Sepulveda 
a month ago

DO NOT RENT HERE! This place has been a nightmare from the very beginning. I ignored all of the red flags because of the time frame in which I needed to find a place and the apartment was not in livable conditions when they gave me the keys.They threatened to cancel my lease before I even moved in because I brought it to their attention rather than to own their mistake and try to provide an actual solution. It took me a few months of back and forth with management, corporate, and others. over 100 pictures and videos emailed ... read more

Demonta Florence's profile image
Demonta Florence 
2 months ago
Rachel Decluitt's profile image
Rachel Decluitt 
2 months ago

Unprofessional behavior from every single category of this company!! I have lived in Heatherbrook apartments for 7 years and I received a notice that they were not going to renew my lease and they are terminating my subsidy. Never once late on rent payments and never had a noise complaint!! I exercised My rights on many occasions so in return I have to move! This is for the aged and disabled persons, but management and upper management treat the tenants like we are criminals. My advice to anyone who is looking for a place to... read more

Kerrah Cain's profile image
Kerrah Cain 
4 months ago

If you are a contractor contacted to perform projects, renovations, or repairs at any of the ITEX properties, walk away immediately. This company doesn’t like to pay for work completed even when completed exactly as required. I had a property manager tell us this, after the work was completed, of course. He wasn’t surprised in the least that we weren’t being paid. Looks like the other reviews by tenants say not to live in their residences (which I could tell you is absolutely correct, just by seeing the state of the grounds)... read more

Carolyn Elyanow's profile image
Carolyn Elyanow 
5 months ago

I was forced out of my apartment after 11 years, called while in the hospital after surgery and told by the manager she would not be renewing my lease. I’m a disabled Veteran and this was totally unfair and wrong!! 

Frequently asked questions about ITEX

How is ITEX rated?

ITEX has a 2.3 star rating with 78 reviews. 

When is ITEX open?

ITEX is closed now. It will open on Monday at 9:00 a.m. 

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