Itan Sun Spray Spa - Poway

Carol C. 

on Birdeye

4 years ago

I have a pre paid spray tan membership but this location is routinely OUT of clear solution for their Versa machines, or their Versa machine is down and not working at all. It is beyond frustrating to show up for something you have already paid for and then be told they 'forgot' to order the clear solution I have already paid for, but for a $10 UPCHARGE I can have a bronze solution or a comparable Mystic tan. Instead of providing a long time customer an equitable resolution due to YOUR lack of ordering supplies, they will ch... read more

Angie M. 

on Birdeye

a year ago

The girls that work here are nice despite not seeming too knowledgeable. However, management is awful. Morgan is very condescending and unprofessional and because of this, I will no longer be giving this place my business.  

Jenny B. 

on Birdeye

4 years ago

Taylor...wow! Absolutely amazing top notch customer service! I have been reviewing several of the locations and came back either my 2nd or 3rd time to this location. I have a huge huge shoutout for Taylor! I came in and it was not terribly busy but Taylor was busy helping another customer. She assured me she would be right back. In the meantime another staff came to the counter to help me... She did not make eye contact or say hello. I figured maybe she's new and a little nervous? She set me up in a tanning bed and told me ... read more