Issaquah Pest Control

Alysoncepi 

on Google

a week ago

I used to love this company, they used to be thorough at each quarterly visit and prompt to come out in between visits if we had an issue. In the past few months we have had a rodent problem, in the garage and exterior of the house. They are supposedly treating for mice around the perimeter of our house but when an issue arises we cannot get them to come out to re-treat despite multiple calls and texts for weeks. From their website : "5. Post-Treatment and Prevention Follow-Up Visits: Scheduled as needed to monitor and adjus... read more

Krista White 

on Google

a month ago

I’m happy to report that after four years of service, Issaquah Pest Control remains a local, trustworthy, and effective pest control company. When a problem pops up, like sugar ants or wasps, they respond quickly. Their office staff make a special note of my concerns and requests. Their techs are personable, kind and respectful. Bonus: most everyone at the company seems to love dogs. 

Binbin Lu 

on Google

2 months ago

i have subscription with them when i have a rodent problem, they can only come in 3 weeks they refund me after i cancel the service. i appreciate that 

Lu Zhang 

on Google

2 months ago

We signed up their service and automatically paid them every quarter for the quarterly check-up. We are working parents and don’t have time or bandwidth to manage appointment scheduling. They have been proactive on scheduling quarterly check-ups until the last Q4 when they didn’t show up. But they did reach out to me afterwards and proactively explained what happened and offer a mitigation plan. 

Yuemin Niu 

on Google

3 months ago

Updated: they reached out to us promptly and rescheduled the next appointment quickly. They told us that it was a software issue that a group of customers didn’t get the service without their attention. We appreciate how they handled the situation and followed through. Thank you for the great customer service! Original: Don’ pay for their quarterly service. They never show up again since we registered back in September 2024. The scheduled appointment date is postponed each time I checked the portal. We continue to pay monthl... read more