iSpine Pain Physicians

Rayna 

on Birdeye

a year ago

I received a referral for an injection. Stellate Ganglion. on my third call to the referral line, i was told I could not have the injection because I didn’t have imaging. I was not advised what imaging they required and I was hung up on. Rayna Bailey RN, PHN 

Arthur B. 

on Birdeye

a year ago

While I have worked with the clinic and prior authorization staffs with positive experience, the billing department was a different case. I called to express my frustrations with my bills, I encountered a very defensive staff (2) that refused to transfer my call to a another staff or supervisor. I directly asked for a support on two occasions and was told by the two billing staff that they would not transfer me. It's two stars because I called the prior authorization staffs and the issue was resolved amicably. The billing s... read more

Cj K. 

on Birdeye

2 years ago

What a waste of money.. Dr ward order mri. Nobody got back to me after 2 weeks call .put on hold twice.. Never even review my report untilled I called. Noway in hell I'll pay for there Dr visit..Filed a complaint with the ama. Hope they get sued. 

Tamara C. 

on Birdeye

2 years ago

Horrible and only help when you want an procedure otherwise no help. Evelyne was a bad nurse practitioner  

Michael P. 

on Birdeye

3 years ago

I was 12 minutes late to my appointment and Dr.Boeding refused to see me. Yes, it was my fault as I thought the appointment was at 9:45am, not 9:30. My bad. I insisted on speaking with Dr.Boeding as I would think he would want to know of this disparity. Instead, I was replied to by his executive nurse that based on my behavior that their clinic will never accept me as a patient. What a relief to know that after all this time waiting for a relief from my pain to know that Dr.Boeding will not accept me as a patient. I never sw... read more

Carleen H. 

on Birdeye

4 years ago

I started here after an Alina Dr. Told me I had 2 months to find a new doctor to fill my pain med script. A script I had been on for 9 years due to a horrible car accident. My first appointment at iSpine I was terrified. My fears were quickly put to rest. The doctor explained everything to me and we came up with a treatment plan together. My first step is to step down the amount of medicine I was on. Dr. Ward wanted to make this as comfortable as possible. That meant taking things slow to minimize withdrawal symptoms. I'm ... read more

Shari L. 

on Birdeye

5 years ago

I highly recommend Dr.Boeding, very knowledgeable, personable and he took my care considerations serious in our plan we made together. He spent well over an hour with me talking about my condition and options and developing a plan that met my needs. I've spoke with Kathy on the nurse line and she's been so caring and considerate every time. The whole clinic has been a positive experience for me. I have a fairly rare diagnosis and Dr.Boeding was the only Dr out of multiple clinics I called who responded that he would be will... read more

Sara J. 

on Birdeye

5 years ago

I've been coming here for year's. Emily & Amber are wonderful!!! They make Ispine run smoothly. They're always very friendly & helpful! Thank you for your smiles & a job well done!!!! :) Sincerely, Sara