isolved

Nate Church (Outside Cleaners) 

on Google

a month ago

What a joke. A business has to do an exceptionally bad job for me to go out of my way to leave a lousy review. Well, here we are. iSolved apparently bought out my local payroll company here in Massachusetts. I was a happy customer and liked my previous payroll company's online payroll entry portal just fine. While the iSolved software is "ok", the human support is poor and impossible to reach by phone. As a bonus, I'm now spending more and more time fending off B.S. "add-on" services which iSolved automatically signs me up f... read more

Edward Jones 

on Google

3 months ago

Their IT programs are hit or miss. As a business owner, I spend more time listening to my employees complain about our payroll program than answering my to my own customers Their customer service does not follow up. Do NOT sign a 2 year contract because when you’re not happy after 1 year, they will make you pay for the second, even when you have complained all year. This is a nightmare. 

jesus gil 

on Google

7 months ago

This company don't pay me for detention and layover in to different load. I waiting for one month , No answer the phone and the emails This a dishonest company, stay away 

Michelle Davy 

on Google

11 months ago

0 Stars. They depleted my ENTIRE business checking account because they made a "payroll error". They processed 472 HOURS for an employee for one week instead of paying $472. And it was emailed into them correctly! EVEN WORSE- THEY DIDN'T FIX IT AND NOW MY BUSINESS HAS $0 GOING INTO THE WEEKEND! They say they will have it fixed on Monday. I DON'T TRUST YOU. Supervisor Genesis Hernandez should be fired for her 0 empathy during this conversation. She didn't care at all that it happened and gave 0 help. Victoria is the one who p... read more