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Island Square Apartments

4.0

About this business

Location details

2758 78th Ave SE, Mercer Island, WA, 98040, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.0207 reviews
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Jason Notturno's profile image
Jason Notturno 
2 weeks ago

If I could give this property zero stars, I would. The same elevator that had been out of service for approximately 45 days, was supposedly repaired, and then put back into service is the very elevator I became trapped in for over an hour. I had to be rescued by the fire department. It was one of the most frightening experiences of my life, and I have not used the elevator since. I now take the stairs because I no longer trust it. The incident was so disruptive that I had to relocate my family. After everything that happened... read more

Olena Dochez's profile image
Olena Dochez 
a month ago

We've stayed at Island Square for 1 year. 2 years after moving out I received an email from collection agencies about 70$ payment for some utilities, I never received any email about it from island Square before. The billing office of the complex never responded to my request to resend me the copy of the email, they never sent it earlier, just simply decided to waste my credit record ! The entire year we didn't have access to the pool, it was on construction, access to common guest house was open for 3- 4 months before that ... read more

Kamen Wein's profile image
Kamen Wein 
2 months ago

Good Envirement . But sometimes very noice if apartment face road side 

Julia C's profile image
Julia C 
3 months ago

Strict and inflexible management. A 10% late fee is charged immediately with no grace period, even for minor delays, while communication is inconsistent (rent reminders stopped without notice). After maintenance, my door was left unlocked — management only apologized and offered no real accountability. Elevators also break down frequently. For the price, this level of service and safety is concerning. 

Erik Fagerstrom's profile image
Erik Fagerstrom 
3 months ago

Island Square's been FANTASTIC to me. I'm in my third apartment here: 7 years in a studio, then after a few years away, I lived for a year and change in a 1-bedroom, and I just finished moving into a 2-bedroom. In that long and relatively varied history, I've seen a few ups and downs, certainly -- no big, corporate-owned complex is going to have a perfect record -- but there's a reason I came back. This is a great place to make a home. Depending on one's preferences, the location is nigh impossible to beat: the neighborhood ... read more

Frequently asked questions about Island Square Apartments

How is Island Square Apartments rated?

Island Square Apartments has a 4 star rating with 207 reviews. 

When is Island Square Apartments open?

Island Square Apartments is open now. It will close at 6:00 p.m. 

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