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Island Savings
- Finance
- Victoria, BC
About this business
Location details
2917 Jacklin Rd, Victoria, BC, V9B 3Y6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Friendly staff but they consistently make banking mistakes that are incredibly important. 1) business account connected my chequing account that was screwed up and "belongs" to my husband and he's the only one who can make transfers out of there. 2) filled out a payroll form incorrectly and my pay got lost... Not retrieved at this time. 3) gave the wrong information for a wire transfer resulting in "lost" 15k (later retrieved, but wtf?!)
Good customer service, very considerate and helpful.
I’m incredibly disappointed with my recent experience with Island Savings Credit Union. My company issued a cheque for $16,651.00, which the Credit Union initially processed incorrectly. After issuing a replacement cheque as advised by the bank, I was shocked to find out that Island Savings redeposited the original cheque as well, resulting in a duplicate payment to my client. This error has caused significant financial hardship for my business, and despite my attempts to resolve the issue, Island Savings has been unhelpful ... read more
Not a big fan of chartered banks, but Island Savings has not really stepped up to the plate either. I've had a mortgage initiated with them (thru broker) for 7 years and have opted to pay it out on its maturity. Sought to replace with a HELOC, but after two phone calls and an in person visit to get the ball rolling, I haven't heard from them anymore. I guess I'm not a good fit for them. I wonder who is?
Not a big fan of chartered banks, but Island Savings has not really stepped up to the plate either. I've had a mortgage initiated with them (thru broker) for 7 years and have opted to pay it out on its maturity. Sought to replace with a HELOC, but after two phone calls and an in person visit to get the ball rolling, I haven't heard from them anymore. I guess I'm not a good fit for them. I wonder who is?
Frequently asked questions about Island Savings
How is Island Savings rated?
Island Savings has a 3.1 star rating with 21 reviews.
When is Island Savings open?
Island Savings is open now. It will close at 5:00 p.m.
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