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Isenberg Faucets
- Home Services
- Dallas, TX
About this business
High Quality Modern Decorative Plumbing Fixtures
Location details
11927 Mustang Rd Suite 100, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This review is a bit preliminary as must of the purchased products have not been delivered or installed yet so I’ll save a follow up review once that occurs. With that said the product selection process was handled entirely with Isenberg rep Jeanine Madden. I can’t say enough good things about her. Professional, patient, responsive, capable, and very nice. I’m pretty excited about the Isenberg products and Jeanine has most to do with that. She’s terrific.
Isenberg fixtures are high-end and very well made. You can buy cheap and buy often or pay once for quality fixtures that will last a lifetime. Very communicative customer service with a warranty question. The faucet and tub filler we purchased fit our space nicely!
Horrible customer service. We ordered a fixture which had missing parts. When we contacted their customer service, they issued us a return label to ship it back to them so they can issue our refund. Once they received the fixture, they started ghosting us. No one would answer our emails or our phone calls. Dishonest people.
Great product Excellent tech support Tech support is beyond any body’s expectations Even after 5 years
The Customer Service was good. When I told them about my problems, they were not very quick to offer a replacement part. However, they did offer an idea to clean the square showerhead. It did work and I am thankful for that. They obviously knew what they were talking about, however, I would’ve liked to have seen a more customer replacement if there was an issue as well as their advice on how to solve the problem first.
Frequently asked questions about Isenberg Faucets
How is Isenberg Faucets rated?
Isenberg Faucets has a 4.9 star rating with 94 reviews.
When is Isenberg Faucets open?
Isenberg Faucets is closed now. It will open tomorrow at 9:00 a.m.
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