Iron Mountain

S R V 

on Google

a month ago

What is going on with your drivers blocking people in instead of parking correctly. I'm in castle rock and got my food and had to wait 30 minutes for your driver to move the truck 

Samantha Sobas 

on Google

a year ago

Terrible customer service. I spent more time trying to get ahold of someone than my actual service took. It's a shame they are the "big dog", they can get away with "murder". 

Pamala Kagarise 

on Google

2 years ago

The two stars are for the customer service..they are really helpful and nice. As for anything else about this company, it would be a negative rating. We scheduled their service, prepaid, but due to an emergency, had to cancel service. Was told a refund would be made in 10 business days, that was DECEMBER 8th. It is now February 26, and no refund. Every contact is met with “it takes 10 business days. Word to the wise - do NOT prepay and cancel. You will never get refunded. 

Meghan Jarrell 

on Google

3 years ago

They no call no show each and every scheduled appointment. What a waste of time. 

Lisa Feeney 

on Google

6 years ago

Iron Mountain is by far, the absolute worst company to work with in the "customer service" industry. IM is such a conglomerate therefore leaving no other options for shredding services. And the driver's are rarely pleasant. TRUE DISAPPOINTMENT! Someone, somewhere needs to put them out of business.