IPM | Investment Protection Management

Johnna Overby 

on Google

a week ago

I rarely leave negative reviews, but I feel other applicants should know what to expect. After paying an application fee, we waited much longer than expected just to receive a phone call that still didn't answer many of our questions. The communication throughout the process was frustrating and dismissive. The listing advertised an in-unit washer and dryer, yet I was told over the phone that the unit doesn't actually have one. If amenities listed online aren't accurate, applicants are making decisions and paying fees based o... read more

Julia Quinonez 

on Google

4 months ago

We have had a frustrating experience with IPM Investment Protection Management regarding maintenance issues, and our overall our experience living here has been disappointing. On Friday, March 6, our washer stopped working mid-cycle. It would fill with water and then completely stop, leaving our clothes soaking wet. We tried resetting it, but nothing worked, and we eventually had to take our laundry to a laundromat and spend extra money just to get our clothes clean. We submitted a maintenance request, and a technician came ... read more

Angela Encinas 

on Google

10 months ago

I lived in one of their properties for 21 months. Very little maintenance issues and they were very quick to respond. Even had a parking issue and action was taken quickly. I cannot imagine that is easy because the some of the other quad plexes are owned by other people. The rent and deposit is a lot more reasonable considering the market. 

Katie Frederickson 

on Google

11 months ago

Would give 0 stars if possible. They list false information to get you to submit an application so they can collect the money. This company had a property listed that I applied for, come to find out the property that was used in the picture was NOT the property I had applied for. I spoke directly with Amy on the phone who told me that there was a backyard to the property when the "included backyard" is in fact a shared backyard with the property that was featured in the listing photo. The property I applied for does not have... read more

Sarah Finch 

on Google

a year ago

Terrible experience, will never go through this property management, even took a $700 loss due to knowing I will not want to lease from their property and their company, the price was worth paying rather than sticking miserable to that place for 12 months. Pamela is unprofessional and their properties are not good/ overpriced for what you're getting. Don't waste your time or money like I did, extremely regret it.