IPM | Investment Protection Management

Johnna Overby 

on Google

a month ago

I rarely leave negative reviews, but I feel other applicants should know what to expect. After paying an application fee, we waited much longer than expected just to receive a phone call that still didn't answer many of our questions. The communication throughout the process was frustrating and dismissive. The listing advertised an in-unit washer and dryer, yet I was told over the phone that the unit doesn't actually have one. If amenities listed online aren't accurate, applicants are making decisions and paying fees based o... read more

Dayanna Daza 

on Google

2 months ago

I have only been living here for a short time, but that has been more than enough for me to say that I would never recommend this management company. From the very beginning, things have been handled in a way that I consider unethical. The duplex was delivered in unacceptable condition, with multiple issues that should have been resolved before anyone moved in. Instead, I have had to spend my time reporting problems, documenting damage, and requesting repairs that should never have been my responsibility. The most frustratin... read more

Julia Quinonez 

on Google

6 months ago

We have had a frustrating experience with IPM Investment Protection Management regarding maintenance issues, and our overall our experience living here has been disappointing. On Friday, March 6, our washer stopped working mid-cycle. It would fill with water and then completely stop, leaving our clothes soaking wet. We tried resetting it, but nothing worked, and we eventually had to take our laundry to a laundromat and spend extra money just to get our clothes clean. We submitted a maintenance request, and a technician came ... read more

Angela Encinas 

on Google

a year ago

I lived in one of their properties for 21 months. Very little maintenance issues and they were very quick to respond. Even had a parking issue and action was taken quickly. I cannot imagine that is easy because the some of the other quad plexes are owned by other people. The rent and deposit is a lot more reasonable considering the market. 

Katie Frederickson 

on Google

a year ago

Would give 0 stars if possible. They list false information to get you to submit an application so they can collect the money. This company had a property listed that I applied for, come to find out the property that was used in the picture was NOT the property I had applied for. I spoke directly with Amy on the phone who told me that there was a backyard to the property when the "included backyard" is in fact a shared backyard with the property that was featured in the listing photo. The property I applied for does not have... read more