Iora Primary Care - Glendale, AZ

Rebecca W. 

on Birdeye

9 months ago

I was not happy with the care that I received from Iora/One Medical. I had an issue and I contacted them. It took 2 or 3 days before anyone called me back. By that time, I was over whatever was bothering me. I was referred to a specialist and when I got my results, I contacted them to make an appointment. I missed my appointment because I was not notified, like most dr's offices do, that I had an upcoming appointment. When I spoke with the person at the clinic, she wanted to know if I wanted to make another appointment ... read more

Mommyhead M. 

on Birdeye

a year ago

When I first went to Iora Care I was a happy camper. My doctor was awesome. Within like a year and half, he'd left. I didn't click with his replacement and moved to another office per a recommendation from my insurance agent. I liked her well enough but, you guessed it, within like a year or 2, she was gone. I went thru a couple more like that. One I mentioned that she was like my 4th or 5th doctor. She said 'Well, I think we can do something about that. Don't worry!" She was gone in a month. The next doctor told m... read more

kirti s. 

on Birdeye

2 years ago

This review is for IORA primary care in Sugarland, Texas. I am over 65 and a diabetic patient since diagnosed in 1989. I was with IORA for over 7 months this year. I got check up on my first visit. All quarterly diabetic care were, take blood sample; send results to me by email and a text message. During pandemic, all adults in our age group are considered high risk with any health issues like diabetes. Never saw my PCP during any quarterly diabetic follow ups. When confronted, answer was, “we don’t see a need to see patient... read more

Glenn Dowell-NO CROSS NO C. 

on Birdeye

2 years ago

I am definitely a "cheerleader" for Iora Primary Care. If you are a patient who truly can appreciate medical care that you can brag to your friends about, then Iora is that medical facility. My first positive encounter with Iora was in the Mableton, Georgia facility. My primary care physician now, is Dr. Balakumar, at the Marietta office. The Doctor and staff are very responsive to my medical concerns. As such, I strongly recommend Iora to patients looking for a medical facility where the Doctor and staff are genuinely conce... read more

Martyanne D. 

on Birdeye

3 years ago

I don't recommend IORA to Medicare patients. I recently fell and thought I had broken a few ribs. I called the office to ask for an order for an X-ray. My health coach forwarded my request to my doctor who said that there was nothing they could do for my ribs. She suggested I take Advil or Tylenol. I asked again and received the same answer, so I called the following Monday and begged for an X-ray. My doctor finally ordered one. I had broken three ribs and had some fluid in my lung as well. A nurse that worked with one of ... read more

Suzanne D. 

on Birdeye

4 years ago

The concept of IORA is great, I love that you can spend as much time as needed with a worker. On the downside, I can't get an appointment most times within a week. I go to the IORA on Southern and Greenfield and the turnover rate among doctors, nurses, health coaches is incredibly high. I don't know what the problem is at that location. I called to get clarification on how to take a medication that I was prescribed and was told I'd get a call-back within 48 hours. I called 3 times and was told the nurse (no doctor at th... read more