Inyo Pool Products Inc.

Ya N. 

on Birdeye

2 years ago

Ticket #760464 RMA: 10524538 your company is really the worst to deal with.. you sent me the wrong item 4/10/23... it took 2 weeks to issue an rma when they clearly shipped the wrong item,, it was returned to your warehouse on 5/9/23 ..I was told funds would be returned within a few days. followed up on 5/19/23 via email and was told refund was issued and i should have the money back on my card in 1-2 business days. a whole week later its still not returned 5/26/23. So i call back to find out why the funds havent hit my ac... read more

Terry M. 

on Birdeye

4 years ago

I judge a companies' worthiness by how professionally they handle problems. Customer Service and management jumped in immediately with creative solutions to get my pool back up and working. This is how you make customers for life. Thanks All!  

John W. 

on Birdeye

9 years ago

I am very happy with the 1.5 hp pump I ordered. Shipping was fast. Perfect fit and runs very quiet. I will buy from them in the future. 

George M. 

on Birdeye

9 years ago

I bought a pool pump from INYO Pools and experienced a problem immediatrly after installation. Within few hours after contacting them they issued a UPS packing slip for its return. Within hours after I dropped off the old pump at UPS they shipped me a brandnew pump. This was a no cost, no hassel, no delay operation. To say that I am pleased with them is an under statement. They provided me with a best customer service that I have experienced in my lifetime.