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Inver Grove Honda
- Car Dealers
- Inver Grove Heights, MN
About this business
Inver Grove Honda is your local and trusted Honda dealer offering sales and service to the Inver Grove Heights, St. Paul and surrounding area. Have you been looking for a dealership in the Twin Cities area where you can have all your automotive needs covered? Then you ll be glad you found Inver Grove Honda. As a leading dealership near Minneapolis and St. Paul, we re also happy to serve the communities of Bloomington, Burnsville, and beyond.
Location details
4605 S Robert Trail, Inver Grove Heights, MN, 55077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
When I recently purchased a new vehicle, I had a really negative experience. I may not be the richest customer, but I was still there to make a 36k purchase. I buy a car once every 10 years. It's a big deal to me, emotionally and financially. The day I was there by appointment it seemed like no one could be bothered to give me the time of day. What really bothered me in particular, though, was the trade-in I was offered. I was offered HALF the Blue Book "FAIR condition" trade-in value (not the resale value). I was told "the ... read more
After a lot of research, we bought a used car from IG Honda. Within the first day, the check engine light came on, and it stalled a couple times. Fast forward 40 days, the car had been in and out of the shop for roughly 25 days (Honda covered this cost).The car kept having trouble, so they finally agreed to a trade - for $4k less than the price we paid. We traded it in today for another used car which was about 4k more. So our loan amount just doubled and IG Honda got another sale out of it. Im so upset about it but theres n... read more
I currently own and drive a 2016 Honda Civic. In 2019 my AC started blowing hot air. I took my vehicle into this dealership for a repair. The service center identified the issue as a leaking condenser. For diagnostics, replacement, and labor the total cost was over $1200. Later that year Honda issued a recall/repair on leaking condensers due to manufacturing issues. I reached out to the dealer for a refund but was informed that my condenser was "damaged" not leaking and thus exempt from the refund. This vehicle has no prior ... read more
I would give zero stars if possible. Is it too much to expect a “reputable” dealership to put the correct VIN on my Nov 2019 purchase paperwork? Is it too much to expect a “reputable” dealership to correct that mistake when they noticed the issue a few weeks after the purchase? Is it too much to expect a “reputable” dealership to correct the VIN issue when my car registration was suspended in Aug 2021 because the dealership never fixed the issue in 2019? I guess two years and two months still isn’t enough time to fix the mes... read more
Business response:
Hello I understand how frustrating this situation is for you, and, regrettably, motivated you to leave this review. We take great pride in delivering an exceptional customer experience and unfortunately we did not live up to that expectation in your case. I recognize that we made an error with your vehicle identification number, and although its rare it does happen from time to time as to error is human. However, I can assure you that we are fully committed to correcting this issue and Im 100 percent confident it will be res... read more
Bryan and the Team did an amazing job making things right in our experience with Inver Grove Honda. We had some trouble with the vehicle and they were right on it to make it better and ensure we were 100% satisfied with our purchase and our experience with them. Would highly recommend Inver Grove Honda to my friends and family!
I am not impressed with the service department. I bought my Accord from them and attempted to have it serviced there 2 times. The alignment did not get fixed and the power steering issue was immediately dismissed by my service adviser. The only thing that did get done was an oil change. After spending almost 2 hours waiting on the second visit they said it was done. I drove back to work only to discover nothing had changed. I called the service department back to inform them it still was not fixed and there was no follow up ... read more
Business response:
We will reach out to Paul to address his service concerns to ensure he is satisfied with his visits with us. His satisfaction is very important to us.
Frequently asked questions about Inver Grove Honda
How is Inver Grove Honda rated?
Inver Grove Honda has a 4.7 star rating with 4,885 reviews.
When is Inver Grove Honda open?
Inver Grove Honda is open now. It will close at 9:00 p.m.
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