Intelligent Design Air Conditioning, Plumbing, & Solar

Michele P 

on BBB

3 years ago

From the first time ******************* walked in my house, I knew this was going to be a good experience. She took her time, explaining to me exactly what Intelligent Design does and what she recommended I purchase to fit what I wanted. She was able to schedule the install in a week, which was great, since it's been rather hot here in ******. Then on the date of install the installers were on time and personable, too. They kept things clean and installed my mini-split with minimal intrusion and noise. They were the 5th and ... read more

Melissa H 

on BBB

3 years ago

JP was prompt, knowledgeable, courteous, and efficient. He explained everything clearly and fairly. He also gave us some maintenance pointers. I would recommend this company. 

Theresa D 

on BBB

3 years ago

We just had our air conditioning units serviced by ***************, a technician with Intelligent Design. As always, we are more than satisfied. JP was personable, professional and very efficient. Highly recommend! 

Christina K 

on BBB

3 years ago

***** the technician came out and looked at our water heater and explained with detail and patience to my sister how the water heater worked and what is needed to replace the unit. He is very caring and considerate and demonstrated exceptional customer service skills. ********************** ********************** is very good at texting when the technician is going to be there and if they are running behind. Also, ***** personally called me to let me know he was going to be at the house in 10 minutes. This is a very dependab... read more

Claudia D 

on BBB

3 years ago

Been with Intelligent Design for years. Elmo is our go-to guy. Extremely competent and very personable. Will keep on keeping on. 

Render A 

on BBB

3 years ago

James checked out our second system ( from another company) and found out the part we needed was covered on the manufacture's warrantee , and took care of it. We decided to go with Intelligent Design's maintenance plan too, Great company! 

Render A 

on BBB

3 years ago

Taylor did a thorough job of explaining all our options to us and was even able to compare prices to some extent. We feel that we got a fair price, and the work was done 6 days later! 

Barbara L 

on BBB

3 years ago

I have been a customer of Intelligent Design for a number of years and I have always considered them a 5-Star company. Every tech that has been to my home has been professional and knowledgeable. This time it was Elmo Acosta. It was over 100 degrees and my air was not cooling. Elmo arrived within the hour, went right to work and quickly diagnosed the problem, made recommendations and got my air cooling. His friendliness kept me calm and reassured me that the repairs would be done quickly. Definitely a 5-star Tech. 

Elizabeth M 

on BBB

3 years ago

Gabriel completed his assessment and work quickly and efficiently. He was very patient in answering all my questions and explaining the necessary work. He also gave me a heads up on a possible future problem. Excellent job.