Inside-out Home Furnishings

L E. 

on Citysearch

11 years ago

HORRIBLE CUSTOMER SERVICE from the owners of this store!!! This is the WORST buying experience I have ever had. I wish that I had read the reviews of this store before I bought furniture from them. I wanted a particular brand of patio chairs, and this was the only store in the area that carried the brand. Being new to the area, I called first to get directions. One of the two owners answered, and she was rude on the phone. I should have listened to my intuition and not driven over. But, I made the mistake of going to the sto... read more

Dwayne V. 

on Citysearch

12 years ago

I just had the worst experience in a retail store where people spend their DISCRETIONARY income in my entire life. I am somewhat comforted by the reviews below knowing that I am not the only one who has had poor service directly from the owner. I have never dealt with someone in a poorer mood and as incredulous as he was when I asked if the now outdated Christmas trees and ornaments would be marked down any further. He says to me "Absolutely not! That price is a good deal!" I suppose 50% off of anything is a good deal but wi... read more

Jane Ann W. 

on Citysearch

12 years ago

Customer service is non-existent. Owner (white-haired man) is hostile to the point of abusiveness when approached with a customer service issue. I finally pushed the $15@ broken Christmas ornaments, which had been improperly packaged when purchased, toward him and told him to keep them because they were of no use to me. No refund, no apology, no exchange. I worked in retail management for many years and never once had such a poor encounter. He's a sorry excuse for a local merchant. 

Jacob G. 

on Citysearch

12 years ago

Terrible customer service! The owner has a bad temper and was extremely rude to me. Christmas lights for my tree did not work when delivered. When I contacted the business the owner immediately got defensive and raised his voice. If you expect nice, respectable service - GO ELSEWHERE! 

Katie H. 

on Citysearch

12 years ago

Easy to work with; Love my furniture! My husband & I just completed a new outdoor room & bought the furniture for it at Inside-Out. Looked on the Internet & at other stores in Nashville & Inside-Out was the only place that had different stuff from everyone else. They were helpful & patient-even though it took me 4 trips to decide! IDK why their others reviews are bad. We love our furniture. 

Rachel W. 

on Citysearch

12 years ago

Great Store! 

Allison Y. 

on Citysearch

12 years ago

Bought my patio set from here 3 or 4 years ago and have been nothing but pleased. I went to Citysearch to check their store hours, & was astonished to see the reviews. Inside-Out has been exceptionally great to work with every time I've been to their store. They've been right about everything they've told me & I will continue to buy from them. You people should be ashamed! 

Jerry W. 

on Citysearch

12 years ago

Always had a good experience at Inside Out. The furniture my wife & I got there is both comfortable and has lasted a long time. 

KC O. 

on Citysearch

12 years ago

I had just moved here from California, and my movers lost/damaged some of my outdoor furniture. Attempting to replace the broken furniture, I found that this store is the only one that carried my brand of patio furniture. Despite the nasty reviews on here, I gave them a shot and was pleasantly surprised. A salesperson, even though I had not purchased my furniture from her store, helped me match what I had, and even called the manufacturer to see if they had any more of my discontinued fabric. They were a great help even thou... read more