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1620 Tech Ave #1, Mississauga, ON, L4W 5P4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a very disappointing experience with Insception Lifebank. The customer service has been extremely poor. I have been contacting them for three weeks regarding a refund issue, almost every single day. Unfortunately, the problem still has not been resolved. The lack of support and follow-up has been very frustrating. Based on my experience, I would not recommend this service.
Never trust this company with something as critical as your child’s future. I signed up with them to collect and preserve my baby’s umbilical cord blood — a one-time, irreplaceable opportunity that can never be recreated. This is exactly the kind of situation where reliability, precision, and accountability should be absolute. Instead, they failed at the most basic level: they did not pick up the sample on time. As a direct result, the collected cord blood spoiled and became completely unusable. Let that sink in — this is no... read more
After a lot of research and comparison, I chose Inception Cord Blood. Their customer support and financial follow-up are absolutely terrible. Before signing the contract, they were extremely nice and told me that in addition to the discount, they would send me a $100 gift card. But after I shipped the umbilical cord blood, they suddenly said I don’t qualify for it. The worst part, however, was the payment. I had specifically chosen the 12-month installment plan, yet they withdrew the full amount from my account in one go. Af... read more
I was referred by a friend who had a very satisfying experience with them. Until now, I am happy with their services!
Insception Lifebank has a 4.3 star rating with 63 reviews.
Insception Lifebank is closed now. It will open tomorrow at 9:00 a.m.
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