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Inova HealthPlex - Franconia/Springfield

3.2
  • Alexandria, VA

About this business

Location details

6355 Walker Ln, Alexandria, VA, 22310, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.2117 reviews
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Garry Mullins's profile image
Garry Mullins 
a week ago

The staff i met was great. The timely manor of being seen was great. But being misdiagnosed doesn't seem like myself and my insurance provider should have to pay. Where's the personal attention now ? My paycheck is based on results 

Laura Balun's profile image
Laura Balun 
3 weeks ago

As I was going into the ladies restroom today, there was a lady with a rollator coming out of the restroom and she said, it is all I can do to open the door to go in and come back out....I realized, ther is NO electric door opener..AT A HEALTHPLEX! How does a HEALTHPLEX get away with that? Shocking! I hope the new facility will be ADA compliant! 

stebe totter's profile image
stebe totter 
3 weeks ago

Not ADA accessible. Mandatory sign-in kiosks at Radiology are too high for a wheelchair user. Receptionist stated that checking in via app/phone not allowed. /// Also, the intense construction did not provide DIRECTIONAL SIGNS on how to drive all the way around the building to correctly enter the handicap parking lot. The visible route to blue spots is barricaded off and restricted to ambulance traffic only. Parking Guards are on the job to prevent the disabled from accessing the blue spots. Parking lot is full of chunky ice... read more

Juan Flores's profile image
Juan Flores 
a month ago

I am not going to share our experience today, but the other 1 star reviews seem to match what my wife and I experienced today. Should have gone to Inova Fairfax ER. Never coming here again. 

Suleyca Leon's profile image
Suleyca Leon 
a month ago

Frequently asked questions about Inova HealthPlex - Franconia/Springfield

How is Inova HealthPlex - Franconia/Springfield rated?

Inova HealthPlex - Franconia/Springfield has a 3.2 star rating with 117 reviews. 

When is Inova HealthPlex - Franconia/Springfield open?

Inova HealthPlex - Franconia/Springfield is closed now. It will open tomorrow at 9:00 a.m. 

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