Innovations

Nerine Cummins 

on Google

a month ago

Located at 431 Warringah Road, Frenchs Forest, New South Wales, Australia I had heard about Innovations for a long time and seen their brochures. I had wanted to go see their showroom but never had the chance. I was a little disappointed, it had nowhere the merchandise I had been expecting. I heard that the company is under new management and they have largely scaled back the products that they keep in the showroom which is a real shame. Saying that, the staff were absolutely fantastic, so friendly, welcoming and willing to... read more

Jazz Bird 

on Google

a month ago

Absolutely love Innovations and my family and I have been shopping with them for years including going to their physical store which is an absolute treat. Nice cafe there too. However, I'm very concerned that the changes happening lately do not bode well for its future. Firstly, the call centre which has always been staffed by local Aussies has suddenly moved to the Philippines. I'm not at all happy about that as I suspect others would be upset too. When companies start doing that, you know that not only do they not support ... read more

Biljana 

on Google

a month ago

My order arrived covered in what appeared to be dirt or mould, and there was evident of rat droppings inside the box. They have since refunded me but no apology email or phone call. Completely unacceptable hygiene standards and will not be ordering again.