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InnovAge Headquarters
- Business Services
- Denver, CO
About this business
<p>For more than 20 years, InnovAge has provided customized healthcare and social engagement to keep seniors independent and living at home, primarily through the Program of All-inclusive Care for the Elderly, or PACE. PACE is all-inclusive healthcare, with services such as coordinated healthcare, social engagement, in-home assistance, transportation, nutrition, physical and occupational therapy, dentistry, and other specialty care. Each participant in the program receives a personalized care plan, with most care provi... read more
Location details
8950 E Lowry Blvd, Denver, CO, 80230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I applied to InnovAge despite reading numerous negative reviews on Indeed. I just assumed that the reviews were by disgruntled ex-staff members and took the risk. After what I thought was a decent interview, the program director, the MD leading the interview, and the recruiter all stated that they would call me with additional questions and/or updates. None of them contacted me, and the recruiter went as far as promising to reach out to me two additional times after I emailed her, and she just never called back. After about ... read more
Business response:
Hi, Mr. *******, thank you for your feedback. We’ve looked into this situation and can provide the following information that explains our process and this situation specifically. InnovAge’s interviewing approach includes vetting candidates for job opportunities that may be available across our organization – beyond the specific position to which they may have initially applied. We only conduct background checks after an offer of employment is extended and accepted. Prior to conducting these checks, candidates are required t... read more
Too bad you have to actually put a 1 star because Innovage does not deserve the 1. The Peninsula location is TERRIBLE. I will plead with anyone.... DON'T PUT YOUR LOVED ONES IN THIS PROGRAM!!!! The participants don't get the care they need, they won't get anything but Tylenol for pain, and their death rate is ridiculous. They are so understaffed on a daily basis in all divisions (drivers, home care, inner building staff) it is amazing that any of the participants get taken care of. They let participants go in even though the... read more
Pace deserves no stars! As my sister’s durable POA I was never contacted by the staff responsible for her care. I was locked out of her care! She supposedly qualified for the program in August 2019; within a month she was disqualified; someone from the Roanoke InnovAge location sent in an appeal which, after 5 months, was denied. A candidate must be screened for a skilled nursing facility and my sister is perfectly appropriate for an assisted living facility where she has lived for 25 years. I learned just this last week tha... read more
InnovAge absolutely did not deliver what they said they would. We needed someone to prepare meals only for my mother-in-law after we brought her home from a rehab center. She has dementia. WE asked for 24 hr care. They promised qualified, experineced care givers with consistency, the same people would come. The only thing consistent was the low level of experience, lack of cooking skills, and number of people coming. In 17 shifts there were 15 different people in her house - going through every room each time. She did not sl... read more
Business response:
Hi, Jeannice, thank you for sharing your experience and we’re sorry for the delay in responding. It sounds like this was a situation with InnovAge Home Care rather than InnovAge’s Program of All-inclusive Care for the Elderly (PACE), as 24-hour home care is not a service provided by PACE. If this situation hasn’t been resolved and you would like us to investigate this further, please contact us directly at communications@MyInnovAge.com. Any details you can provide – such as dates, employee names, etc. – will be helpful in ou... read more
My Mom has lymphoma and dementia. I am the only one left as family for her. I do what I can to try to make sure she has a home and good care and good housing. Quality. Unfortunately, they lack communication with outside sources and family. Their turnover rate is ridiculous. Their ratio to patio is understaffed. I go and always can find three people at the clinic front desk jabbering about whatever other than acknowledging the patients waiting. When I call to find out status...they ask me if she checked in...she has dementia ... read more
Business response:
Felicia, please forgive our delay in responding here. We are sorry to hear about the above situation as InnovAge is dedicated to improving the lives of the participants we serve. We have informed our operational leaders of this situation and we do hope this situation was resolved. If it hasn’t, or if you still have questions or would like us to investigate further, please contact us directly at communications@MyInnovAge.com. Information that would be helpful to us includes dates, employee names, and the location where this t... read more
Frequently asked questions about InnovAge Headquarters
How is InnovAge Headquarters rated?
InnovAge Headquarters has a 1 star rating with 5 reviews.
When is InnovAge Headquarters open?
InnovAge Headquarters is open now. It will close at 6:00 p.m.
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