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INFINITI Service Department - Herrin-Gear
- Automotive
- Jackson, MS
About this business
Location details
1685 High St, Jackson, MS, 39202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience on this visit did not meet my expectations. My appointed time was set, but my vehicle oil change and tire rotation were not completed until over 2 hours later. There was a concern with one of my tires. It was checked and placed back on my vehicle. The service tech left the chemical agent they used to check my tire on my tire. As I further observed my vehicle, all 4 valve caps were missing and one of my Infiniti center caps was missing. Also, my windshield washer fluid low light stayed on. It’s apparent that the... read more
My appointment was at 10. They didn't arrive to get my vehicle until 10:45. They knew that I needed my vehicle back before 4pm because thats the time I got off. I was stranded at work until 5pm. Taryn stopped answering my calls and texted messages. The drivers informed me that the technicians have no sense of urgency. They will get to your vehicle whenever they feel like it. I will NOT use their services anymore..
Gave periodic updates. Danish and coffee for breakfast. Nice!
Taryn we very helpful and very professional. She made sure I was aware of what was going on with my car. I want to work with her EVERY time, in the event that my car needs any type of service. She made my first time experience at Herrin Gear in Jackson, Mississippi, one to be remembered!!! Thanks again Taryn!!!
Frequently asked questions about INFINITI Service Department - Herrin-Gear
How is INFINITI Service Department - Herrin-Gear rated?
INFINITI Service Department - Herrin-Gear has a 4.8 star rating with 1,144 reviews.
When is INFINITI Service Department - Herrin-Gear open?
INFINITI Service Department - Herrin-Gear is closed now. It will open tomorrow at 7:30 a.m.
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