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INFINITI Of West Chester

3.5

About this business

Location details

1265 Wilmington Pike, West Chester, PA, 19382, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
3.527 reviews
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Mark Whiteley's profile image
Mark Whiteley 
2 weeks ago

Got my q50 here and I loved every second of the experience! The whole entire staff is amazing and knows the products they sell extremely well. I will be purchasing all my cars here and having them serviced here for the Foreseeable Future. No matter who you get paired up with you are going to have an amazing experience from start to finish! 

Chavonya Reddick's profile image
Chavonya Reddick 
2 weeks ago

Dear [Manager’s Name], I am writing to express my disappointment with a recent experience at Infiniti West Chester. I have been a loyal customer for the past four years, traveling from Middletown, Delaware for service because of the consistently positive experiences I’ve had in the past. That is why my recent interaction came as such a surprise. When I contacted your dealership about trading in my vehicle, I was informed by Josh that I would be charged an additional $1,000 because I intended to use my own financing. I was to... read more

Joseph Volpe's profile image
Joseph Volpe 
2 weeks ago

Horrible bait and switch and completely horrible followup Do not trust them. 

Joseph D. Sweeney's profile image
Joseph D. Sweeney 
4 weeks ago

I gave a long negative review not too long ago. The management stood behind their product and fixed the issue. The salesman Darren I'm still not a fan of. The management fixed the mistake that Darren made and I satisfied. Thank you. 

TLE0622 IPL's profile image
TLE0622 IPL 
a month ago

I took my IPL G37 in for a possible claim for possible electrical damages due to the weather. I was told to sign for $200+ For diagnostics, which was fine because I was not sure if damages were present in my vehicle or not. Turns out it was a battery fuse that needed to be changed. I also got the detail on my own, but they did not take the $200 and plus for diagnostics off so I ended up paying over $900 just for a battery fuse , Witches a little over $30 OEM part elsewhere , and a detail, including the diagnostic charge. Hun... read more

Frequently asked questions about INFINITI Of West Chester

How is INFINITI Of West Chester rated?

INFINITI Of West Chester has a 3.5 star rating with 27 reviews. 

When is INFINITI Of West Chester open?

INFINITI Of West Chester is open now. It will close at 8:00 p.m. 

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