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9167 W Bell Rd, Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Although we ultimately did not purchase a QX80 from INFINITI of Peoria, I wanted to take the time to leave a five-star review for Executive Manager Jon Parske because exceptional customer service deserves recognition whether a sale is made or not. We were shopping from out of state and had a somewhat complicated transaction involving two trade-ins with existing loans. I contacted several INFINITI dealerships throughout Arizona, Nevada and California, and Jon stood out immediately because of how direct and transparent he was.... read more
was disappointed with my experience working with John. The communication and customer service did not meet my expectations, and I did not feel that my concerns were handled professionally. I hope the dealership uses this feedback to improve how customers are treated.
Rear air conditioning vent is not working. My poor kids have not had decent circulation of air this last summer month and I had no idea. I did not even think I would have needed to check it since I came in for a new alternator. My 6yr old had to mention it. It worked fine before I dropped my car off so I don’t know how it got ruined. Also, my car was filthy. I was under the impression (especially since I used to work there) that Infiniti would clean the vehicle after being serviced. I guess the economy is affecting us all in... read more
I hardly ever write reviews but this one felt warranted. Their ‘instant offer’ for our car was barely higher than Carvana’s, but we live close by so we figured we’d go in to hopefully get it sold in person. I asked beforehand to make sure this was an outright purchase and I didn’t need to trade it in or buy something from them to get that offer. They confirmed that was correct so we went in today but unfortunately wasted well over an hour of our time. Jack Averitt and the nice lady at reception were the only positive parts o... read more
I always feel in good hands with Velma. She is knowledgeable and always extremely professional.
INFINITI of Peoria has a 4.6 star rating with 2,022 reviews.
INFINITI of Peoria is open now. It will close at 8:00 p.m.
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