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INFINITI of Kearny Mesa Service Department
- Automotive
- San Diego, CA
About this business
Location details
8118 Clairemont Mesa Blvd, San Diego, CA, 92111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. 7:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Car works great since getting the turbos replaced (under warranty) but this place seems to have no idea what the purpose of an appointment is. Scheduled an appointment to get the turbo issue (re)diagnosed (a dealership in Denver already did, but the parts didn't come in in time). When I dropped the car off, I was greated with "eh, it might take a couple of days--maybe a week". Was able to pick it up the next day in that case but getting them actually replaced took 2 weeks.
I’ve been bringing my QX60 to Infiniti of Kearny Mesa for the past year and a half, but unfortunately, their service quality has significantly declined recently. I initially took the car in because all of the 360 cameras had stopped working. After some troubleshooting, they determined that the Powertrain Control Module (PCM) needed replacing, which seemed fine at first. However, issues began when I went to pick up my car. Although I was told it was ready, upon inspection, I noticed several problems: • The center console wasn... read more
Over the past 7 years I have been with the Service Department and 2 Infiniti Crossovers. They never disappoint! Everyone I have had help me have been nothing but Friendly and Knowledgeable! They have taken very good care of me and my car! Kudos to that Service Team!
The new service center is amazing. I love the modern architecture and how clean the whole place is. The waiting area is clean and spacious and they have a full drink station with teas, coffees, and water. They have yummy cookies too! The service agents are always available up front ready to assist you with whatever you need. Our guy is Brian Buckner. He’s been our agent for years now and is amazing. Always friendly, always smiling, very honest, and personable. Trust me, you won’t be disappointed if you go to him for help. I ... read more
Frequently asked questions about INFINITI of Kearny Mesa Service Department
How is INFINITI of Kearny Mesa Service Department rated?
INFINITI of Kearny Mesa Service Department has a 4.6 star rating with 15 reviews.
When is INFINITI of Kearny Mesa Service Department open?
INFINITI of Kearny Mesa Service Department is closed now. It will open at 7:00 a.m.
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