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INFINITI of Kansas City Service
- Other
- Merriam, KS
About this business
Location details
6960 W Frontage Rd, Merriam, KS, 66203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Transmission on my Nissan failed, which is not a fun thing to deal with because of the cost and time it takes. They got me a quote and gave me an estimated timeline. The price was right around the rest of the shops I called and they included a warranty for the transmission. And said they could get it done in a few days. Brenden was my service rep and he was great, kept me updated on my car and was polite the whole time.
I recently traded in my vehicle for a larger SUV for our family and had a great experience with Infiniti of Kansas City. Tim was our salesperson and made the entire process straightforward and low stress. The deal itself was fair and truly painless. Finalizing everything in the finance office was refreshingly quick with no aggressive sales pitches or pressure. Even months after the purchase, Tim has remained just as responsive and helpful as day one. Back now for our first oil change and pleased with the responsiveness and c... read more
I took my Infiniti QX60 here for an oil change, and it was one of the worst dealership experiences I’ve ever had. From start to finish, everything went wrong. When I arrived, I spoke with Dave, who greeted me at the front desk. I told him I had an appointment, gave him my name and time, but he insisted several times that I did not have one. His attitude was unprofessional and dismissive — he even gave me looks like I was making things up. Because he said there was no record of my appointment, I had to wait two hours for a si... read more
Top notch service when servicing your car, very nice waiting room with very good tasting mocha coffee machine , always excellent customer service by the check in staff and you know they’re cars pretty much run forever with min maintenance , win win !
Wow Mike in the service department really had really had felt where I was coming from and I appreciate it because I'm a woman I don't know much about cars at all but he made sure that when I left I was able to drive safe thank you Mike
Frequently asked questions about INFINITI of Kansas City Service
How is INFINITI of Kansas City Service rated?
INFINITI of Kansas City Service has a 4.4 star rating with 46 reviews.
When is INFINITI of Kansas City Service open?
INFINITI of Kansas City Service is open now. It will close at 6:00 p.m.
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