Infantry Van Lines LLC

Chea H 

on BBB

4 months ago

We are unable to reach the company for completion of contacted services. Filing with police as they have all of our belongings in storage and contact number is disconnected. 

Chuck H 

on BBB

10 months ago

1st off, I want to acknowledge that our two movers, **** and ***** were fantastic. They were courteous, careful, thorough and personable. But the Manager or Lead Salesman (his name was **** or ***** with no last name) was so unprofessional and inappropriate. Especially in representing a military-friendly service. When my wife 1st asked for a proposal, the initial salesman she dealt with (****) gave her a rate based on 9 hours of hourly service. She specifically asked the salesman if the time taken was less than 9 hours, woul... read more

Leo C 

on BBB

a year ago

They refused to return my deposit when my move deal failed 

Kristin V 

on BBB

a year ago

I made my 50% deposit on April 8, 2024. We are now ready to move next week and I've called Todd ******** to confirm the date and possibly move it up 4-5 times along with emails with no response. I'm getting VERY nervous that I've been scammed.<br /> 

Christopher N 

on BBB

a year ago

They came and picked up my belongings on January 18th and I was promised they would be delivered on the week of the 22nd. It's now February 1st. I'm shipping some things from my home in ***** to a place u bought in *************. I've emailed my point person **** everyday asking for an update on where my belongings are and when I can expect delivery because I'm going to have to fly to ******** to meet the delivery guys. He has not responded to any of my many, many emails. I'm staring to think I've been ripped off and they ne... read more

Jeff M 

on BBB

a year ago

My recent experience with Infantry Van Lines was nothing short of excellent, largely due to **** and his dedicated crew. From the get-go, they demonstrated professionalism and a commitment to customer service that made the daunting task of moving feel manageable and stress-free. They handled every item with care, ensuring that my belongings arrived at the destination in perfect condition. Not a single piece was damaged or misplaced, which is a testament to their meticulous approach to loading and unloading. Their efficiency ... read more

Christina G 

on BBB

a year ago

These people are horrible!! They are scammers and the experience I had was horrendous! I had to get law enforcement involved. They threw my stuff all around. I have broken picture frames, my mattress were tossed, they left paperwork on the ground with all my information and they will not communicate with you. They hire sketchy people to handle your property. Please do not hire these people! Please save yourself the heartache. I would really be skeptical of all these good reviews, and do more research on this company. 

Philip G 

on BBB

a year ago

Infantry Van Lines provided an exceptional moving experience for my parents. From the moment we contacted them, their professionalism was evident. **** and his crew worked tirelessly throughout the day to ensure that everything was packed correctly and securely. 

mervin c 

on BBB

a year ago

I recently had the pleasure of using **************************** for my move, and I couldn't be happier with their exceptional service. From start to finish, they demonstrated professionalism, efficiency, and utmost care for my belongings.**** and his crew were the epitome of customer service. They handled my items with the utmost care and made sure everything was securely packed and transported. Moving can be a stressful process, but their attention to detail and meticulousness eased my worries. Their friendly and respectf... read more