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Independent Living Specialists - Penrith Store

3.9

About this business

At ILS, our main goal is to provide you with the very best quality mobility equipment and service and, above all, give you back your independence. Our range includes Mobility Scooters, Wheelchairs, Lift Chairs, Walking Sticks and other mobility aids. Pride and Drive Medical are just some of the well-known brands of Mobility Scooters and Lift Chairs we offer as they are well-known for their quality and reliability. We source from the most reliable brands across all categories. Servicing the Blue Mountains and Penrith region, ... read more

Location details

Unit 3A, Henry Lawson Centre, 61/79 Henry St, Penrith, NSW, 2750, Australia

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.942 reviews
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Lisa Weekes's profile image
Lisa Weekes 
on Google
a month ago

Poor product knowledge. Item what I wanted was out of stock. Couldn't say when item was restocked. Referred me to other companies, including retailers that do not stock mobility equipment. Don't waster your time visiting this shop. 

Gus A's profile image
Gus A 
on Google
2 months ago

I am so pleased with my experience today at ILS, Aly was extremely helpful trying to sort out the cushion we needed , thanks as well to Michelle and Krishna for their patience and kindness to help our emergency. Thanks! 

Jill Goudkamp's profile image
Jill Goudkamp 
on Google
3 months ago

I was very pleased with the service and quality of the walker I have just picked up from this place. The girl was very helpful and really knew her product! 

Kenneth Franks's profile image
Kenneth Franks 
on Google
3 months ago

ILS a big BA HUMBUG I took a wheel into this shop in Penrith to get an inner tube replaced. That is a month ago and am still waiting so I went to the store because I couldn’t get any sense out of them over the phone. Now I’m told they don’t have a service center in the store. I should have been told this a month ago, I have other health issues and am relying on the scooter to go shopping. No groceries in the cupboard nor fridge or freezer and still after spending $101 to get this fixed is ridiculous, yes $101 for an inner tu... read more

simon labruyere's profile image
simon labruyere 
on Google
4 months ago

I'm writing this on behalf of senior citizen who is unable to write a review. He purchased a Hero mobility walker from ILS which proved to be dangerous and completely not up to the job. The brakes were flimsy and caused him to lose control and fall to the ground. Due to safety concerns and after only a handful of uses my wife decided to return the walker on his behalf and her complaints were minimised and trivialised by the staff. There was no offer of a refund. I would be very wary of buying any mobility device from ILS as ... read more

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Frequently asked questions about Independent Living Specialists - Penrith Store

How is Independent Living Specialists - Penrith Store rated?

Independent Living Specialists - Penrith Store has a 3.9 star rating with 42 reviews. 

When is Independent Living Specialists - Penrith Store open?

Independent Living Specialists - Penrith Store is closed now. It will open tomorrow at 9:00 a.m. 

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