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Independent Living Specialists - Kogarah Store
- Consumer Services
- Kogarah, NSW
About this business
Location details
1/2 Belgrave St, Kogarah, NSW, 2217, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Tammy from independent living specialists was so helpful, she really made my bed pan shopping flawless and so easy. I thought I needed one for every day, however apparently I can reuse them. Thank you so much, I’ll surely be back
They literally do not have your back. Called after hours on Friday evening and was reassured that urgent help would be organised. Fast-forward to late Monday afternoon: absolutely nothing done. When I followed up, I was told payment must be made before they could take any action. Apparently urgency only begins once the invoice clears. Despite clearly explaining that my client has a spinal cord injury and is sleeping on a hard surface, the response was that they “don’t have a driver.” When I offered to arrange pickup myself, ... read more
Have not had good experiences both times using the Kogarah store. Not all information is relayed by staff resulting in problems down the track, whenbtrying to refund. Be very mindful, that Physios' and Occupational Therapists do NOT recommend quite a few products, and returns will not happen. The only positive was the delivery guy, who was wonderful. The 2 stars are for him. Please go elsewhere, and save time ( most probably money), and frustration. Sorry, but cannot recommend.
We had an issue with a raised toilet seat. They over charged and didn't even honour product warranty, and take an eternity to reply or don't reply. Use them at your own perils.
Arranged to have my client come here as they’re open on Saturday. Google says they’re open, their website says they’re open. Well you know what? They’re not. No updates nothing. If I hadn’t been here before and know their staff are good and caring, I would’ve given a one star. Maybe be a little bit more responsible to your customers and the OTs who recommend your products?
Frequently asked questions about Independent Living Specialists - Kogarah Store
How is Independent Living Specialists - Kogarah Store rated?
Independent Living Specialists - Kogarah Store has a 3.7 star rating with 34 reviews.
When is Independent Living Specialists - Kogarah Store open?
Independent Living Specialists - Kogarah Store is closed now. It will open tomorrow at 9:00 a.m.
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