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At ILS, our main goal is to provide you with the very best quality mobility equipment and service and, above all, give you back your independence. Our range includes Mobility Scooters, Wheelchairs, Lift Chairs, Walking Sticks and other mobility aids. Pride and Drive Medical are just some of the well-known brands of Mobility Scooters and Lift Chairs we offer as they are well-known for their quality and reliability. We source from the most reliable brands across all categories. Our ILS Dee Why store is located on Oakes Avenue,... read more
Shop 1/27-33 Oaks Ave, Dee Why, NSW, 2099, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 2:00 p.m. | |
Sun | Closed |
Dropped into the DY store to enquire about a piece of mobility equipment for use by carers to continue to manage my ageing father in his own home. The girl who looked after me there was attentive and very helpful. She said they do not have the ‘Sara-Steady’ style device there in the shop but can deliver it from stock they have in their warehouse. I noted that they have a number of negative feedback responses regarding warehouse deliveries here on Google. She pointed out that it seems people are keen to report negative experi... read more
The delivery crew are hopeless and incredibly disorganised. They keep rescheduling the DAY OF, and are not remotely apologetic despite this having resulted in multiple days of work wasted. We had already had a pretty frustrating experience with ILS earlier this year, but I was hopeful that they would've improved somewhat. Apparently not. ETA: Wow. They literally rescheduled AGAIN. They have rescheduled every day this week. I received a call from the Dee Why branch after posting this review, with the assurance they would be "... read more
Communication appalling
Fabulous customer service as the staff were very kind and understanding towards some with a bladder issue and there products were responsible priced
Independent Living Specialists - Dee Why Store has a 3.7 star rating with 12 reviews.
Independent Living Specialists - Dee Why Store is closed now. It will open at 9:00 a.m.
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