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Independent Auto Glass
- Auto Glass Services
- Austin, TX
About this business
From the owner, 14+ years of experience have provided the knowledge to work on your car, truck or semi,{18 wheeler} let us help you in the time of need, we will make it right for you to have a peace of mind, Thank you.
Location details
2425 E Riverside Dr, Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
They refused to talk to me. They have a texting service that is just aweful; from the brief conversation that I didn't want to have the person texting was beyond immature. They kept forwarding my call and texting me with instructions when I am looking to talk to someone. After I let them know how little interest I had in doing business with them they then proceeded to harass me until I blocked them. If there were an option for negative star ratings it would be a -5 I eventually had to block the phone number due to how immatu... read more
Oswaldo was super professional, communicative, knowledgeable and friendly! He thoroughly explained the rock chip repair process and advised me on best practices to preserve the longevity of the repair moving forward. He provided excellent customer service in addition to expert rock chip repair!
Avoid this place. Independent Auto Glass replaced our windshield, and the new windshield left a visible gap. When I asked about it, they told me it was just a cosmetic issue and it would not affect the functioning of the windshield, so there was nothing they could do. If you want your windshield to fit like the original, find a different business to fix it. In the photos, you can see that the Honda dealer confirms that the new windshield is not the correct shape. Response to owner’s response below: Just to clarify, Independe... read more
Avoid this place. Independent Auto Glass replaced our windshield, and the new windshield left a visible gap. When I asked about it, they told me it was just a cosmetic issue and it would not affect the functioning of the windshield, so there was nothing they could do. If you want your windshield to fit like the original, find a different business to fix it. In the photos, you can see that the Honda dealer confirms that the new windshield is not the correct shape.
Steer clear of this business! I had use them for several other windshields that had been damaged from break-ins at my business. I own a residential glass company and the yard we store our work vehicles in have been vandalized on several occasions. I had them come to fix a windshield on a truck that was cracked Was the same as all the other times I had hired them. I texted them and they said they would send somebody out. The gentleman who installed the windshield was finished I offered to pay him with a card and he said that ... read more
Frequently asked questions about Independent Auto Glass
How is Independent Auto Glass rated?
Independent Auto Glass has a 4.8 star rating with 247 reviews.
When is Independent Auto Glass open?
Independent Auto Glass is open now. It will close at 7:00 p.m.
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