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Impress

3.3

About this business

Location details

605 Market St Suite 1200, San Francisco, CA, 94105, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
3.3104 reviews
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lindsay weissman's profile image
lindsay weissman 
4 months ago

I have been trying for 2 months to get in touch over email and phone. They have stopped replying to emails, and it's impossible to get anyone on the phone. It automatically hangs up once you select a number. I paid $5K right before the pandemic to do aligners. Because of covid, I never did more than the first month. Im trying to get the brackets removed. No one can help me. This is completely unacceptable. AVOID at all costs. 

Jacob Mehlhouse's profile image
Jacob Mehlhouse 
5 months ago

A very bad experience. Treatment took twice as long and was a real problem getting liners and scans due to disorganized office staff with poor communication. The dentist rushed dental services and the final results were not what I was originally told was possible when I was sold a treatment plan to straighten my teeth. I would avoid this company and go elsewhere. Poor example of how to treat people fairly or even listen to their concerns and attempt to rectify things afterwards in order to create an acceptable outcome. Felt ... read more

Lani M.'s profile image
Lani M. 
5 months ago

This facility is a scam. They made me pay $3500 on top of what my insurance covers and the treatment plan that was discussed includes Invisalign and braces. Come time when my braces were off, they asked me for more money before they send me my Invisalign . I felt harassed with non stop calls and e-mails. They keep telling me they never received a check from my insurance and forced me to pay them but my insurance claim documents are clear that they received check for payment. The people managing accounts there change and the ... read more

Deepesh Chaudhary's profile image
Deepesh Chaudhary 
6 months ago
Carolina Ascar's profile image
Carolina Ascar 
6 months ago

Do not waste your money, time and sanitywith this company. This has been one of the worst services I have everseen. They owe me $1.750 that they keep saying they wil pay back but it has been 5 months and I haven't received it. I signed up more than a year ago for their treatment and so many things have gone wrong. 1) I have dental insurance that covers 50% of the treatment. They said I needed to pay full price directly to them and that they would help me get a refund from the plan. After that the plan said they should have b... read more

Frequently asked questions about Impress

How is Impress rated?

Impress has a 3.3 star rating with 104 reviews. 

When is Impress open?

Impress is closed now. It will open tomorrow at 8:00 a.m. 

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