This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Imperial Toyota Service Department
- Automotive
- Milford, MA
About this business
Location details
300 Fortune Blvd, Milford, MA, 01757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
AVOID AVOID AVOID the Service Department at Imperial Toyota in Milford. This dealer went from IRA Toyota to DCH Toyota to now Imperial Toyota. Read all the service department reviews from all three dealerships and you’ll see a common theme: work performed poorly or customers being charged for work that wasn’t performed. I’ve been leasing and servicing my vehicles at this location for years now. Recently, I took my car in for an oil change and a multipoint inspection. Service performed, no issues reported on the multipoint in... read more
Invoice No: 21101 Date: 05/19/2025 Part number: 049450E071 SHIM KIT, ANTI I received a set of brakes for my car from the seller for the front and rear wheels. Today I changed the front brakes and did not find some parts in the set. I wrote to the seller and he told me which box contains the missing parts. I apologized for my suspicions that not everything was included in the kit. After that, I still could not find the part that I indicated here and wrote to the seller again. These are small parts from the kit for the front b... read more
It shouldn't take over 2 hours to get my oil changed
Second time they making me pay for the service they cannot actually do. First time it was an alignment that they couldn’t make, but I needed to pay them for it. Now it’s an a/c recharge with a leaking compressor, which means that this charge will be go e in a week. But I needed to pay $360 for it. Last time I came to this place.
I've been a customer at Toyota Milford for many years and used the same sales person, Haney for my last two purchases. Recently, my elderly parents had a major car issue after driving from Delaware to Massachusetts. I dropped the car off and Devon from the service department called me with very bad news, the axel was cracked and the list went on. After going back and forth, Devon not only took the time to research finding the parts that would not be in stock for a few MONTHS, he also came up with a plan to reduce the overall... read more
Frequently asked questions about Imperial Toyota Service Department
How is Imperial Toyota Service Department rated?
Imperial Toyota Service Department has a 3.5 star rating with 22 reviews.
When is Imperial Toyota Service Department open?
Imperial Toyota Service Department is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com