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Imperial Services
- Air Duct Cleaning
- Wellington, FL
About this business
In today's air-tight homes, indoor air quality is a growing concern. Most household dust contains mites, mold, mildew, pollen and animal dander. Many of these contaminants are circulated through the central air systems in most homes and can aggravate the symptoms of asthma and allergies. Imperial Services is a local family owned and operated business with over 25 years of experience in the industry. We carry an "A" rating with the Better Business Bureau and are fully licensed and insured. Our prices are among the most compet... read more
Location details
11320 Fortune Cir Ste G16, Ste g16, Wellington, FL, 33414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 9:00 a.m. to 4:00 p.m. |
I feel they were trying to scam a women that lives alone. I made an appointment to have my dryer cleaned of lint. No sooner than these two men enter my house they looked up at the air conditioner vent and said you have mildew or mold in your attic and wanted to go ** in my attic and offered me a great deal on sale for only$545.00 to sanitize my attic.I asked what about my dryer but they continued to talk about my attic. Finally I called my neighbour to come and see what this great deal was all about.we both agreed a scam. I ... read more
I have not written before but last year Imperial came to us with a special deal for our organization/community of $50 to clean our drier vent. They immediately said everything regarding the vent was done wrong and that there should be a cage on my roof so no critters could get in. Long story short $700 later they left my house. It was a 2 man team that was at my house less than 30 minutes. A Total Scam.They also recommended a company to work cleaning/repairing my gutters and quoted me $700 also. The guy then said he quoted m... read more
First, their two young technicians entered my 83-year-old mother's home with NO MASKS ON! So they're going from house to house possibly spreading COVID. The technicians were also rude and pushy, insisting that the $69 vent cleaning would now be about $200 because the (6-month-old) dryer installed by Best Buy was a fire hazard. They tried telling me that Best Buy used the wrong parts for the installation. I told them no thank you because the installation was under warranty and we would have Best Buy come back. That's when the... read more
Business response:
My men ALWAYS wear masks even when customers tell us we don't need to! This job was thoroughly explained to the customer. As the son said. His mom is 83 years old. So he probably should be called before his mom has anyone in the home to do work. With that said we did a perfect job. The explanation to the customer @ Best Buy was 100 percent accurate. They sell and or sometimes give the parts for the hook up. What they supply is different than what we do. We explained it thoroughly. Than the son called. And gave a completely d... read more
I had an issue with our service and contacted management. The issue was professionally and quickly corrected. Imperial Services backs their high concern for customer satisfaction.
I was given a quote of $69 to clean the clothing dryer duct. My bill came out to $439 ! I was told that it needed $290 worth of repairs and I was also told that vents on the roof needed service for an extra $10 per vent. There was no way I could examine this for myself unless I was willing to climb out on my roof. At age 89 I was not ready to do this. This may have been a valid bill but it left a bad taste. The whole job took 25 minutes and was done by two workers.
Business response:
I remember this customer Nice person. I did the seals for $10 per as I was there already and, the cost of repair is in line with any other co. The persons age doesn't matter as I asked him 5 times if he would like me to call a son or daughter to speak to them before I do it . I also asked if he had a handyman or a son or grandson who could possibly do it as it would save him 75-90 dollars if he bought the materials and had someone else do it. So with all that said. I did a very good job and nothing wrong. Also Re: the roof s... read more
Frequently asked questions about Imperial Services
How is Imperial Services rated?
Imperial Services has a 2.5 star rating with 17 reviews.
When is Imperial Services open?
Imperial Services is closed now. It will open at 9:00 a.m.
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