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Imperial Marble Kitchens
- Other
- South San Francisco, CA
About this business
19 years ago Imperial Marble began with a vision to provide builders, contractors and homeowners with the highest quality materials and craftsmanship at a reasonable price. We believe that providing you beautiful and functional improvements to your residence or workplace, we are creating a lasting value that will reward you for many years to come. Today, after more than 6,000 satisfied customers, we are as committed to our values as the day we opened our doors. Our continued devotion to old world values and first class servi... read more
Location details
122 S Linden Ave, South San Francisco, CA, 94080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Lack of professionalism – The job was scheduled for 9 weeks. It took over 6 months. Ended up doing dishes in the bathtub for 5 months. They missed appointments, showed up late, did not respond to my emails. We never knew if we could turn on our alarm system or not. They damaged the inside of several cabinets when they installed light fixtures above and under the cabinets. Things had to be done 3 to 4 times to get them right. They did not have the right layout for their staff to follow. The plumbing leaked under the kitchen s... read more
It was a nightmare – Working with Imperial Marble was a nightmare. Their plans were poorly done and not accurate, schedules were continually missed, at every step of the kitchen remodel work had to be redone to fix poor workmanship. There so called "artisans" were a varying parade of poorly trained and not managed workers, never the same from one visit to the next. Wouldn't wish our experience on anyone.
These guys are THE worst I have come across – If there is a 0, I would rate them that... I am out of my Kitchen AND Bathrooms in San Bruno for the last 2+ months!!! They HAVE NO CONCERNS for the customer issues - NONE. They have lots of company problems now and keep firing/hiring - do not know who works on my project plus did worse than a non licensed contractor on some tasks in the kitchen and bath... Filed a complaint with License Board and am going to Small claims court... STAY AWAY from these idiots...
Better Business Bureau Rating of F – BE AWARE!!! On the Better Business Bureau website it says: "BBB Rating for Imperial Marble & Granite Based on BBB files, Imperial Marble & Granite has a BBB Rating of F on a scale from A+ to F. Reasons for this rating include: Failure to respond to 2 complaints filed against business." Check out by yourself Imperial Marble on the Better Business Bureau website under /greater-san-francisco/business-reviews/marble-and-granite-installation-stonework-fabrication/imperial-marble-and-granite-in... read more
The service was not what I expected – Sometimes they would not show up. Staff told that this was normal process. "Nothing is perfect"
Frequently asked questions about Imperial Marble Kitchens
How is Imperial Marble Kitchens rated?
Imperial Marble Kitchens has a 1.3 star rating with 16 reviews.
When is Imperial Marble Kitchens open?
Imperial Marble Kitchens is closed now. It will open tomorrow at 8:00 a.m.
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