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Impact Pest Elimination
- Pest Control
- Tarpon Springs, FL
About this business
Location details
501 E Lemon St, Tarpon Springs, FL, 34689, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company in **********, nc is charging for services never rendered.. I asked them for a quote on exterminating wasp around my elderly father’s house. I was told they had to view the house and would provide a quote. The technician went to the house and i was given a quote of $85 per month and I decided not to take their services. Later that month I received an extermination bill for $85. They never performed the service.
I have been using Hobson's Termite and Pest Solutions for twelve years now and would feel remiss if I did not share the level of Customer Service these people offer they have rid my home of pests and rodents in the kindest most compassionate way, it is evident from the beginning they know their stuff and are happy to educate their clients and keep them informed as to how my issues were being handeled and were awesome for scheduling! I highly recommend them in fact I do often and my refferals feel the same. *******
Hobson's has been my pest company since I moved here in 2012 and they are great. They have taken care of all my pest needs from bugs to termites and even my difficult situation with rodents. They didn't give up until we found the solution (open plumbing pipe)! They are professional and their entire staff make me feel like part of the family. I would highly recommend Hobson's to anyone who has a pest issue.
As a Property Manager with Central Park Realty, I regularly use Hobson's for my rental properties and highly recommend their services. Recently we have been dealing with a rodent problem at one of our rental properties. After Hobson's sealed all of the access points, we still experienced issues with the rodents getting into the attic, I personally met their met their Technician at the property and they had several baited traps in place and per Hobson's contract they requested a smoke test for the property to determine if the... read more
I've been dealing with this company for about 3 months. I am not the homeowner, I just rent. The property I rent from had an attic full of rats! Hobsons came out and closed up the outside access points around the house. After they left we still had rats. Hobsons as a company insisted that there was no long anymore rats, then finally sent out an employee who was rude and said we were making everything up. The rude employee set up 3 traps in a row right in front of the attic door, they set the traps with no bate!! After about ... read more
Business response:
Here at HOBSON'S Termite and Pest Solutions we pride ourselves at quality service and operating with integrity. This is how we always handle ourselves and our recommendations everyday. Upon inspection of this property the possibility of hidden plumbing issues was discussed with Central Park Realty that handles all repairs on this home. Including that concern there was also many other points of possible rat entry including AC penetrations, under soffit eaves, gable end vents, roof returns and other areas that need screening ... read more
Technician service is great, however sales and customer service are bad. Be careful when reading their proposal, as they will be deceitful in their offer. Initial service charge should be $99, but they will inflate it to 149 if you present a coupon or one of their marketing emails. Deb R. will be overly apologetic while passing the blame to prior employees or contract term omissions and the general manager, Kyle V. will not own up to any mistakes in their written proposal and instead of trying to keep an existing customer, h... read more
Business response:
Mr. ******, you originally signed up for our service in 2016 when our initial price was $99, you kept our service for 2 years and cancelled without paying your last service invoice of $120. We reached out to you several times via phone, email and letters with no response. We eventually had to credit of the amount owed to us after 4 months of collection efforts. That was in March of 2019. In April of 2020 you reached back out to us to restart service. Our Initial service pricing has changed over the past 4 years and our new ... read more
We have used Impact Pest Control for many years and they have always done an excellent job. A while back we had a ghost ant problem and they came back as many times as it took to resolve this tough problem. There techs are very knowledgeable and very willing to share tips. I highly recommend them.
Best company out there! Very professional and they do a wonderful job! Thanks Paul and everyone!
We had issues with our termite inspection that was done on a home we were buying. We did not feel they did a thorough enough inspection. Termites were found in our home less than two months later. Called to discuss this with the owner Paul H. and he became very rude and unprofessional in our phone conversation and even hung up on me before I was done talking. I would not recommend dealing with a company that cannot handle negative feedback or calmly & professionally discuss customers frustrations. This was handled inappropri... read more
Business response:
Here at Hobson's we take pride in our excellent customer service. We always strive to put the customer first and resolve any issues that might arise. We performed the inspection of the property, found evidence and damage caused by dry-wood termites, and our recommendation was tent fumigation to the structure. This is all documented in our inspection report. The customer did not go with our recommendation and then decided to call and say we did not report the Drywood Termites. After multiple phone calls and a visit to the hom... read more
Frequently asked questions about Impact Pest Elimination
How is Impact Pest Elimination rated?
Impact Pest Elimination has a 4.8 star rating with 788 reviews.
When is Impact Pest Elimination open?
Impact Pest Elimination is closed now. It will open tomorrow at 8:00 a.m.
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