ImageCare Balltown

Adrian Uribe 

on Google

4 days ago

Bad customer service, the receptionist is just downright rude. Book your appointment at another location. 

John Finn 

on Google

2 weeks ago

I usually go to the Image Care facility in Latham but for some reason they scheduled my annual CT Lung scan at the Balltown Rd. facility this time. The people were very nice but the facility is nowhere near as nice as the one in Latham. The waiting room looks more like the hall at the volunteer fire house than a professional medical office. The chairs are cheap stackable junk. There are no tables or magazines, no carpet and old fashion overhead florescent lighting. The TV doesn't work and the facility is below grade in the b... read more

Debra J. Harper 

on Google

a month ago

I went there for an Annual MRI. The two assistants were very nice and helpful. I also like going there because my Primary Care doctor is in the same building. (It's easier to remember where to go that way.) I just don't like the traffic around there in the late afternoon. It's terrible. 

Gary 

on Google

2 months ago

Thank goodness, not a ton of paperwork to fill out! The wait time was minimal. The receptionist and technologist were professional and knowledgeable. The CT itself took about 3 minutes. 

Jim Kehoe 

on Google

6 months ago

Just spent 25 minutes on hold. First call (17 min on hold.). Hung up and tried again. Told 'hold for a minute.'. When I said ' no, already on hold for 17 min.' was told 'we're short staffed' and placed on hold. Patient here for as long as I can remember but not the same office experience since CCP took over. Time for a change.