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ILuminate Apartments
- Apartments
- Phoenix, AZ
About this business
Location details
290 E Roosevelt St #114, Phoenix, AZ, 85004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
iLuminate offers a community that's clean, modern, and incredibly welcoming. The amenities are always well maintained, and the location is hard to beat if you want to be in the heart of Roosevelt Row and the Phoenix Arts District. What really sets iLuminate apart, though, is the on-site team! They're genuinely warm, approachable, and it's clear they go above and beyond to create a positive experience for residents. It truly feels like a community where people care.
Lots of lip service, little action. There's a reason the Roosevelt Row building on the opposite side of the street is near capacity, while the Illuminate building isn't. I've been asking for months to resolve various problems. They keep telling me "next week" while they keep charging me for services they are not providing. I was told not to open so many service orders because it makes them look bad. I've spent thousands of dollars fixing problems they refuse to. I'll be taking it all with me when I move out. I constantly hav... read more
!!UPDATE!! DO NOT MOVE HERE…at least not on the top floor or units facing the pool. I always initially leave a good review, then as I experience living somewhere I adjust accordingly…the same as tipping at restaurants. Also, I wanted to ensure there was no vindictiveness when it came time to return our deposit. Homeless people are regularly in/out of the building although we were paying plenty for the security that was promised with the gated and technological entry points. The old building maintenance crew, Richard and Jose... read more
I am a current resident of iLuminate and have lived in the building for over four years. The building sold to new ownership in the summer of 2025 and is under new management. That means all reviews before then do not reflect the current state of the building and management. The main problem has been communication and responsiveness. Management does not respond to emails unless you follow up or go in person, maintenance has taken weeks to make minor repairs when it used to take one day, unexplained bills are sent to our inbox... read more
I am a current resident of iLuminate and have lived in the building for over four years. The building sold to new ownership in the summer of 2025 and is under new management. That means all reviews before then do not reflect the current state of the building and management. The main problem has been communication and responsiveness. Management does not respond to emails unless you follow up or go in person, maintenance has taken weeks to make minor repairs when it used to take one day, unexplained bills are sent to our inbox... read more
Frequently asked questions about ILuminate Apartments
How is ILuminate Apartments rated?
ILuminate Apartments has a 4.2 star rating with 148 reviews.
When is ILuminate Apartments open?
ILuminate Apartments is closed now. It will open tomorrow at 10:00 a.m.
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