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Ikou Inc

4.8

About this business

Location details

100 Steelcase Rd E, Markham, ON, L3R 1E8, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.870 reviews
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J&W Wiser's profile image
J&W Wiser 
on Google
3 weeks ago

The vanity we purchased is perfect. It arrived in mint condition. I had an issue withe a drawer slide that I broke, but customer service happily replaced it for me! 

Simon Huang's profile image
Simon Huang 
on Google
a month ago

Due to contractor delay, I only have chance to opened the package 2 months after purchase, I found a 20-30 cm crack on the stone countertop, i emailed the photo and video to Ikou, the costomer service email me back right away and promised to send replacement countertop to me as solution, the problem solved on the same day, amazing customer service. the vanity is solid and quality is decent, highly recommend. 

Suzane Giroux's profile image
Suzane Giroux 
on Google
a month ago

I bought the 72 inch Katie vanity in grey from Costco. We had a mark on one of the drawer fronts when we put it in so I emailed. I didn't need the entire unit replaced - just the drawer front. The service was so fast, so friendly, so easy, SO AMAZING. The unit is BEAUTIFUL, by the way. It is the absolute centre piece of our bathroom renovation - we LOVE IT! 

***'s profile image
*** 
on Google
2 months ago

Great quality products at reasonable price. Packaging was fantastic and all the products arrived in perfect condition. Customer service provided by Paul was amazing, best customer service I ever experienced from any companies. Ordered 72" vanity and 60" vanity top. Very happy with my purchase. They are beautiful. 

Teresa “Teresa” B's profile image
Teresa “Teresa” B 
on Google
3 months ago

Purchased a vanity from Costco 2 yrs ago. Finally installed the vanity and realized I did not have the side back splash.(it did not come with the unit as it is designed to be a stand alone unit) Called the company and explained situation and they quickly and effeciently solved the situation. I paid a minimal fee to purchase the side. The customer service is outstanding. Love that they take care of the customer long after the purchase. Thank you Ikou. 

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Frequently asked questions about Ikou Inc

How is Ikou Inc rated?

Ikou Inc has a 4.8 star rating with 70 reviews. 

When is Ikou Inc open?

Ikou Inc is closed now. It will open at 9:00 a.m. 

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