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Ikou Inc
- Home Services
- Markham, ON
About this business
Location details
100 Steelcase Rd E, Markham, ON, L3R 1E8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bought 2 vanities of theirs from Costco, vanity is actual nice and sturdy but the engineered quartz countertops are terrible and stain easly which regular quartz doesn’t. When I called customer service for help sent a solution which helped a bit but not really a solution, they even suggested to replace the countertop with real quartz and the worst thing was they wanted to charge me for additional solution to try again to help with stains, I strongly suggest you avoid any quartz products.
We ordered a vanity from a third party and needed a right hand back splash. We ordered one from Ikou and was extremely happy with our experience. Doing our Reno bathroom has had a lot of issues with damaged goods due to shipping. Well with Ikou it was a pleasure. That back splash was so well packed for shipping it would have to be a tank running over it to damage it. Well done to the staff who packaged and assisted with this order.
I have not yet installed the product, but it looks good. There was some damage to the unit. The damage was NOT from trnasport. But, as soon as i emailed the factory, and sent in some documenting pictures, the factory took good care of me. These guys are still in my good books :)
The vanity is looks to built with great quality! We ordered the 84" - 3 piece vanity and one of the quartz counter tops came with 3 hairline cracks and a small chip so we emailed Ikou, Inc.and they are sending a new one. Great customer service and quality products we will definitely order again for our next remodel! Highly recommend!
After seeing all these reviews decided to give this place a try, had the absolute worst customer service experience ever. There was a skinny lady with glasses that was apparently helping us. She didn't even make any conversation and evey question we asked was a one word answer and the whole time we were there she was playing with her phone. I find it difficult take these reviews seriously with staff like working here.
Frequently asked questions about Ikou Inc
How is Ikou Inc rated?
Ikou Inc has a 4.8 star rating with 77 reviews.
When is Ikou Inc open?
Ikou Inc is closed now. It will open at 9:00 a.m.
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