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Ikou Inc

4.8

About this business

Location details

100 Steelcase Rd E, Markham, ON, L3R 1E8, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.864 reviews
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Cooper Hum's profile image
Cooper Hum 
on Google
a week ago

We bought a double sink Vanity from Wayfair almost 10 years ago, and recently we noticed that drain stopper had developed a slow leak. The washer around the stopper seemed a bit frail after years of use. I visited all the local hardware stores but could not find an exact filr for the replacement washer. Rummaging through old bills, I found that IKOU had supplied the vanity, so I wrote to them inquiring if they could help me locate a puchase a replacement washer. The next day, Okou's customer service contacted me to get parti... read more

Lori Gutmann's profile image
Lori Gutmann 
on Google
3 weeks ago

Vanity is beautiful and well made . Door handles were not centered but their customer service was excellent and prompt. They sent the replacement doors right away. Lori 

Shanin's profile image
Shanin 
on Google
a month ago

The customer service I received from Paul at Ikou was above average! Even though the vanity I purchased had a couple of issues, Paul made it right and that’s what matters!! I would confidently purchase from them again, keep up the great work! 

Larissa Stover's profile image
Larissa Stover 
on Google
a month ago

We ordered 2 vanities from Costco. Firstly, the packaging they came in was amazing! They were so well protected for delivery, we were very impressed! The vanities looked way better in person and we are very happy with them. Very easy to install as well. When we opened one of the vanities, there was a major crack in the finish on the right side door. Looked like a manufacturing defect. I emailed customer support, info was on the box, and sent our info and pictures. They responded very quickly, within a couple hours. They conf... read more

Linda Romeike's profile image
Linda Romeike 
on Google
a month ago

Through Costco we purchased two Ikou vanities with quartz tops/porcelain sinks and have been very pleased with the quality. When I had a question how to maintain the finish on the counters their customer service people were prompt in their replies and very helpful. 

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Frequently asked questions about Ikou Inc

How is Ikou Inc rated?

Ikou Inc has a 4.8 star rating with 64 reviews. 

When is Ikou Inc open?

Ikou Inc is closed now. It will open at 9:00 a.m. 

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