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IKEA North American Headquarters

1.9

About this business

Location details

420 Alan Wood Rd, Conshohocken, PA, 19428, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.9165 reviews
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Sarah Falletta's profile image
Sarah Falletta 
3 weeks ago

If I could leave zero stars I would. My husband and I worked with Ikea to build our closet cabinets, laundry room, and pantry and had a great experience with the designers. We were told to pick a delivery date and we did. We were not moved into the home yet so we took the day off to ensure we were there for the delivery. No delivery, when we called they guaranteed it would be the next day, the next day no delivery. We called again they said they were unable to contact the delivery company but that it would be in two days. Th... read more

suzanne wennermark-roskowick's profile image
suzanne wennermark-roskowick 
a month ago

I was lied to directly by one of the IKEA kitchen planners at the Georgetown, DC location. I asked several times before ordering if their kitchen sale occurred after I made the purchase ($5,000) could I get a rebate of the 10% off and was told YES. If the sale occurs within 90 days of my purchase, I will get the rebate. The sale started 30 days after I made my purchase, and IKEA will not rebate me the 10%. After setting up a case with their customer service entity and asking to have a supervisor call me, I've never received ... read more

auston Perez's profile image
auston Perez 
2 months ago

Bought countertops...no edging strips...called customer service 3 times...3 different people..eventually to only hear that I have to lug this heavy counter back to get a new box if I want the edging strips. First person told me the store said I could pick them up...got there and they had no clue what I was talking about. Second person said they'd send them from the warehouse to my home. Third person said they'd have the store delivered...and now turns out I'll be getting nothing at all. So, do not expect your missing pieces ... read more

Timothy Comden's profile image
Timothy Comden 
2 months ago

We purchased a huge Ikea kitchen almost five years ago and the warranty is a joke. Our cabinets have chips, they have a mottled finish and Ikea won’t do anything. According to them those things aren’t covered. This is out third IKEA kitchens but it’s terrible and if it’s chips and finish gets ruined in 6 years then stay away from IKEA, don’t let the warranty fool you, there isn’t one 

N Family's profile image
N Family 
3 months ago

Reading the reviews is making me sick to my stomach! I feel so badly for everyone. Everything written here is absolutely accurate! I should've read these IKEA reviews before I spent $800 on kitchen cabinets!!! I had to cancel the order before it even shipped and now IKEA will not/has not refunded my money (for almost a month now)! I've contacted them on IG/social media, called almost everyday, and no luck... which is grossly unacceptable. It looks like IKEA is taking people's money and keeping it - even when they have NOT pr... read more

Frequently asked questions about IKEA North American Headquarters

How is IKEA North American Headquarters rated?

IKEA North American Headquarters has a 1.9 star rating with 165 reviews. 

When is IKEA North American Headquarters open?

IKEA North American Headquarters is closed now. It will open on Monday at 9:00 a.m. 

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