IKEA's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

IKEA

4.4
  • Retail
  • West Chester Township, OH

About this business

Location details

9500 Ikea Way, West Chester Township, OH, 45069, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
ThuClosed
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.410,841 reviews
Select a rating
David J.'s profile image
David J. 
2 years ago

I recently purchased a sofa from IKEA and I'm very happy with it. The design is modern and fits well with my room decor. It's also very comfortable to sit on and has held up well to daily use. I love that the covers are removable and washable, which makes it easy to keep clean. Overall, I would highly recommend IKEA's sofas to anyone looking for stylish and comfortable pieces of furniture at an affordable price. 

valdes305's profile image
valdes305 
9 years ago

Never again! Talk about being trapped into buying something or spend the whole day in a place looking at all these different options and not wind up buying anything. There no was no exit for people who didnt purchase anything went looking for a sectional and walked out with a migraine 

kellym18212's profile image
kellym18212 
9 years ago

This is where we bought our first king size bed. It is already been 30 years but it is still good as new. 

Beth S.'s profile image
Beth S. 
10 years ago

Worst company ever! Spent 25minutes on hold waiting for customer service to answer the phone! I'm 3 hours away and wanted to purchase 2 $700 sleepers that only have 3 left in stock. Would not hold them, would not allow me to purchase over the phone- she kept saying 1st come 1st serve! That's customer service for you! I'll go spend my $1,500 elsewhere! Horrible! Should be a less than 1 star! 

anonymous's profile image
anonymous 
11 years ago

I thought Ikea was the 'go-to' place for home items... maybe for a dorm. And only if you don't need customer service. 

chjohnson1230's profile image
chjohnson1230 
12 years ago

The only thing IKEA has going for it is cheap prices and easy assembly. The store is set up to get you to look at everything they sell, making the walk a very long one. If you don't know what you want, you could wander here forever. The food court is nice to have. 

jkwest816's profile image
jkwest816 
12 years ago

As far as IKEAs go, this one is just like the rest. I usually just go straight to the warehouse to find what I am looking for, and avoid all the walking around. Computer inventory search is a very useful feature in the warehouse, and has helped me find what I want very quickly. Checkout lines are always a bit of a wait for me, but I the only time I come are on weekends so I don't think anything of it. 

anonymous's profile image
anonymous 
14 years ago

too long to wait for someone to pick up 

anonymous's profile image
anonymous 
14 years ago

Stan is unaware the store closes at 9pm so he should probably think to call during the hours they are open. I've had nothing but good experiences and customer service was very great. 

Frequently asked questions about IKEA

How is IKEA rated?

IKEA has a 4.4 star rating with 10,841 reviews. 

When is IKEA open?

IKEA is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com