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IKEA
- Retail
- Schaumburg, IL
About this business
Location details
1800 McConnor Parkway, Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
I love this store. They were out of stock for half the stuff I wanted but I called the -0210 number they were super helpful, directed me and told me they could hold the items if i called the day of. Downside..the 888 number DO NOT CALL you will get nowhere.
Unbelievably horrible attitudes from the employees! Restaurant food was good, the selection is great and the delivery service was on-time and professional. BUT, the attitudes of the store employees and the very long wait in line will keep me from going back to this store. It's just not worth the aggravation.
IKEA employees don't listen. I said 3X I needed my refrigerator delivered and the old one picked up, and yet the young lady walked me to a sitting area to wait for the unit to be brought up front. LISTEN!
Same problem again. Horrible customer service. I cannot get a status of my order online, and there is no way to contact anyone by phone. Called 847-969-0210 and first got a human who transferred me after I asked her not to to the national line. After that my calls to 847-969-0210 were 'automatically' transferred to the national line. Still waiting - it's been 23 minutes so far.
Great employees thanks for the help
3 hours of wait time on phone. No show delivery. Class place.
I cannot stress this enough, DO NOT TRUST THIS STORE! Dealing with the College Park, MD Ikea was honestly the worst customer service experience I have ever had, this store does not care about their customers at all! I purchased a Kivik sofa at this store and paid for both the sofa and the delivery fee to have it delivered this past May 25th. On May 25th the sofa showed up with the box opened and a huge gash with major damage to the sofa so I declined receipt of the sofa and called IKEA customer service (as the delivery men t... read more
Hi: I have severe arthritis in my knees, I walk with a cane and am unable to stand for very long or walk long distances. I wanted to go to Ikea Schaumburg this weekend and sent an email asking if they had a motorized shopping cart available. I mean the store is huge. This was their reply: Thank you for contacting us. We are happy to hear from you. Regretfully, IKEA does not offer motorized scooters, however we do carry the manual wheel0chairs for customer use. We are aware that some retailers currently offer motorized scoote... read more
Absolutely no way to get a person to help you by phone. I called 847 969 0210 and finally got a person that worked at the Schaumburg, IL was immediately transferred to the national ikea hotline before I was able to explain I had already spent an hour on the phone with them. I called back 3 times and instead of answering my call the representative continue to instantly transfer me to the National Ikea hotline. I make my purchase elsewhere.
Frequently asked questions about IKEA
How is IKEA rated?
IKEA has a 4.3 star rating with 15,173 reviews.
When is IKEA open?
IKEA is open now. It will close at 9:00 p.m.
Need help? Contact us.
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