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IHA Internal Medicine - Towsley

2.7

About this business

Our physicians and staff are dedicated to providing the highest quality medical care to our patients and the best service to their families. We appreciate the opportunity to care for our existing patients and welcome new patients to join our practice. We invite you review this website to learn more about us or to call our office at any time. If you have an urgent medical problem and need assistance when the office is closed, please call the office and your call will be directed to the IHA Call Center. The call center staff w... read more

Location details

5361 McAuley Dr, Ypsilanti, MI, 48197, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.723 reviews
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Angel H's profile image
Angel H 
on Google
a month ago

I see Dr. Sullivan and he is a great dr , very kind and understanding and the staff is awesome and makes me feel welcome I highly recommend them 

Colleen Curran's profile image
Colleen Curran 
on Google
2 months ago

I started here as a patient very recently and I myself work for Trinity and know how burnt out all of us are in healthcare especially in primary based care. My PCP recently retired and she wasn’t bad- just referred everything out. I have seen Dr. Kevin Taylor and the PA Max, they are incredibly detailed and kind clinicians. I don’t really understand how people are having such poor experiences here. 

Nicole Fuerstnau's profile image
Nicole Fuerstnau 
on Google
4 months ago

I had a horrible experience with their staff and physician assistant. There were many people who were outright rude but one person stood out the most and her name was Christa. I spoke with her towards the end of my interaction and she was extremely rude, disrespectful, and hostile over the phone. I will be trying to connect with upper management regarding this as this is not how patients are to be treated. I will say the most kind, professional conversation I had was with Sunday. Update: I called and left a voicemail directl... read more

Nicole Fuerstnau's profile image
Nicole Fuerstnau 
on Google
a year ago

I had a horrible experience with their staff and physician assistant. I was speaking with Amanda, a front desk receptionist, regarding a phone conversation I had earlier with Sunday, another front desk receptionist, and as I was talking, mid sentence, without warning Amanda put me on hold. I then called back and spoke with Sunday who I originally had talked to in the morning and shared what I felt was rude / poor customer service manners from Amanda who did acknowledge it but also shared how Amanda was trying to get me in co... read more

David Clemons's profile image
David Clemons 
on Google
a year ago

I've just been informed that I've been dropped as a long term patient. I received no warning from my doctor when I visited in March, and received no notice, this is very unprofessional 

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Frequently asked questions about IHA Internal Medicine - Towsley

How is IHA Internal Medicine - Towsley rated?

IHA Internal Medicine - Towsley has a 2.7 star rating with 23 reviews. 

When is IHA Internal Medicine - Towsley open?

IHA Internal Medicine - Towsley is closed now. It will open on Monday at 7:00 a.m. 

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