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Igenex Inc
- Laboratory Testing
- Palo Alto, CA
About this business
Location details
795 San Antonio Road, Palo Alto, CA, 94303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Cody and Te were amazing. If you’re needing a specialty lab draw, such as Lyme and coinfections make your appt here. Quest no longer draws igenex labs. This was the best lab experience I’ve ever had. And with Lyme disease it’s been many. Best Lyme lab!!!!
Absolutely terrible customer service. A nightmare of a human named Jessica is unwilling to provide any assistance. I am not going to waste my money with these jerks who do not care about customers. This is after many emails and voice mails that went unreturned.
I had been sick for 10 years was on LTD...tested for everything, had a lot of issues but couldn't put a name on all the issues till 2010 when I finally had testing done at IgeneX to prove I was really ill and had lyme...even then no one really wanted to believe I had it without doing a canadian test...so now I am better than the first 10 years but have chronic lyme and can manage it better after the diagnoses. Theresa Ontario canada
Customer service terrible. Complete disregard for stressful patients. They also don't seem to know how to count business days
Customer service terrible. Complete disregard for stressful patients. They also don't seem to know how to count business days
Frequently asked questions about Igenex Inc
How is Igenex Inc rated?
Igenex Inc has a 3.8 star rating with 41 reviews.
When is Igenex Inc open?
Igenex Inc is closed now. It will open tomorrow at 8:00 a.m.
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