Ideal Tax

George Y 

on BBB

6 months ago

Straight up honest with me. Didnt mince words, told me what to expect and what was going to happen and what they could do for me. *** was great and hopefully things turn out half as good as he was working on.Definitely should have called them a long time ago! 

Cac L 

on BBB

6 months ago

Stay away from this company. Not much help here. You have to pay them $10,000 and pay ***. 

Darla M 

on BBB

6 months ago

We paid $5,000.00 to Ideal Tax and they have done nothing except ask for the same information over and over.When we first contacted Ideal Tax they asked us for four or five years of tax returns. After analyzing the information we were told they could surely help us.Throughout the over two years (almost 3years), they have continued to ask for the same information over again and again. To us, it feels as if the information we initially sent to Ideal Tax was lost or ignored as employees were replaced by more current employees. ... read more

Doris H 

on BBB

6 months ago

If I could give a negative -5 star review it wouldn't be enough. 

Amber L 

on BBB

7 months ago

Run! My husband and I hired this company to fix our state taxes and they made things for the worse! The person I was working with ********* ***** kept telling us on the phone that we only owed under ******. When we finally did reach the last stage we were told to sign a piece of paper not realizing what it was . We started out with a balance of ****** thats with my husbands check already being garnished they were no help with that and there still garnishing his check, they did not look into any programs that we may qualify f... read more

Kay V 

on BBB

7 months ago

I paid ******* in full Dec 2023 have no communication except change of case workers 5 times will not answer my calls I asked for money back they haven't told me anything about what programs I'm available for. I'm terminally ill and they know it!! Today still said they would give me ****** back but no answer for what they are doing or have done on my case 4 times they left a message saying I have a new case worker and couldn't understand thick accent sent them paperwork 3 times I have no scanner or printer spent ****** just o... read more

Marvis H 

on BBB

8 months ago

I am a 63 year old lady and I have issues with my back taxes that I haven't paid. Somehow I thought that I was looking up relief from the *** and I've seen the fresh start program so I called them and left my message and I may even talk to someone and they said it would get back with me. Up on them getting back with me ideal TAX was who contacted me. So with me assuming that they were with the *** because I asked them where they with fresh start they told me yes. So we went through the process of getting started with questio... read more

Ashley D 

on BBB

8 months ago

After reading the other reviews on Ideal Tax, I absolutely don't understand why they have not been sued as a fraudulent company at this point. I was told that I was in the resolution process and that we were going to settle with the amount owed to the ***** Guess what, that's not what happened! For one, don't expect to get good customer service because you won't hear from your representative unless they need something from you. Other than that, you better be prepared to hear nothing back from them for weeks. Instead of settl... read more

Michael W 

on BBB

11 months ago

I am really upset and I trusted Idealtax to help me, but I have no choice than writing this review. I really wanted to avoid it and just get my taxes backfiled, but after 9 months and so many discussions, it's still not done and I just don't know what to do anymore.My concerns are as follows:Aggressive sales tactics were used on the phone (the associate was pressuring to sign immediately, telling me I am in debt 40k$ with the **** even offering a discount down to 7000$ which by the way, was not honored). Later I realized tha... read more