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iCustomer
- Consumer Services
- Melbourne, VIC
About this business
Location details
Exchange Tower, The, Level One/530 Little Collins St, Melbourne, VIC, 3000, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My initial experience with this company started off on a positive note. I was cold-called and qualified for their services, and the representative I dealt with, Joe, was both friendly and professional. He followed up when he said he would, and the process up to that point was smooth and respectful. Unfortunately, things took a disappointing turn once I formally engaged with them. After completing all the necessary forms and arranging a meeting, I received a call on the day of the appointment informing me that no one was avai... read more
Rude and unprofessional - I have given formal feedback to both The Advantage and Icustomer and have had no response - I have waited a few weeks to be fair and have had no communication or received any apology or follow up after the completely unprofessional interaction with their so called expert - arrogant, rude and demeaning is how i would put these guys and the fact that i have not had a response since shows no care for the people they target - it is a clear indication you are a money target for them - a simple question o... read more
iCustomer were able to connect me with an industry expert who is helping me to achieve my financial goals. Would recommend iCustomer.
Found iCustomer easy to deal with, professional and courteous without the high pressure sales
iCustomer went above and beyond with their warm, professional service. They really took the time to understand my personal financial goals and matched me with a financial services group that was a perfect fit. The entire experience was seamless, clear, and completely hassle-free. I felt supported and informed throughout. I highly recommend them to anyone seeking tailored financial guidance.
Frequently asked questions about iCustomer
How is iCustomer rated?
iCustomer has a 4 star rating with 90 reviews.
When is iCustomer open?
iCustomer is open now. It will close at 5:00 p.m.
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