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Icon at Hewitt
- Apartments
- Hewitt, TX
About this business
Location details
201 Ritchie Rd, Hewitt, TX, 76643, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Wonderful Apartment These apartments and the entire Acacia Apartments are amazing. The management is very quick and efficient to take care of any issues or concerns, and issues that may come up are taken care of in 1 or 2 days. Sometimes that same day. Apartments are always cleaned and the area is always well kept. If you are looking for your first apartment or a better place to stay and live with friendly staff, great rates, and clean then this is the place. We had a great time living here (4 years) and we are sad to be lea... read more
Business response:
We really appreciate that you took the time to share your experience. We're so happy to know that our team's attentive service helped you feel right at home throughout your time here at Double Tree Apartments. It has been a delight to have you as a resident and we'd love to have you back if the opportunity arises! -Double Tree Management
Great apartments! One of the best apartment complexes in El Paso! The location is fantastic. Love living here!
Business response:
Thank you for your 5-star review. Resident satisfaction is our top priority so we're glad that we're on the right track. We look forward to keeping up the great work! -Double Tree Management
Overpriced for what you’ll experience here We were first tenants in the complex and at the beginning we were impressed on the smoothness of signing and regular maintenance for our apartment. As months passed by here are the negative experiences we have encountered thus far: - multiple negative encounters with other tenants -trash being overflowed due to not enough zones in put trash in -people not picking up pets business and leaving them on the patios on hot summer day -pool issues: people who come in are not residents or v... read more
RUN! Don't Stop Here! Management is horrible! Molded apartments! Bandages are used to fix repairs. You're better off somewhere else!
Business response:
Hi there, thank you for reaching out. We're concerned by your feedback and would like to connect with you to do what we can to improve your experience. Please visit our office or reach out to us at themark@caseusa.com when you have a moment. We look forward to hearing from you and helping you have a better experience soon. -Mark of Ridgeland Management
whats amazing about here.... maintenance and management ++ if u need something fixed. same or next day..management addresses spot on all issues.
Business response:
We are beaming from your review! Fantastic service is what we're all about here at Woodscape Apartments. Thank you for your compliments; you have truly made our day. -Woodscape Management
Will screw you over I will not recommend this place to anyone. The nightmare began when I want to decide to leave. They was dodging my new apartment calls for example they will tell my new apartment the time and day to contact them . And they never pick up their phone and when they did they said their call them back and never did . They made a big fuss about me want to leave after I paid my last rent . So when I went to the leasing office to has them sent someone to fix it no one never came . Just stay away you don’t need to... read more
Business response:
We aim to provide a smooth move-out process and apologize that this wasn't your experience. Although we understand that you no longer reside in our community, we will take your feedback as an opportunity to take steps in the right direction to improve for our residents. We apologize that your stay did not meet your expectations, and we wish you the best in your future endeavors. -Woodscape Apartments Management
First apartment I've loved! I've lived at Tuscany Ranch for almost a year and loveeeee it. The apartment was beautifully cleaned when I moved in, and I haven't had a single issue with the management or the property. There's a few apartments with yappy dogs left out on balconies, but you're gonna get that anywhere. The crowd is much more grown up here, so it's much quieter than other places and you can put holiday decorations outside your door and they'll still be there when you get back! Really really pretty, spacious, well ... read more
You lose your security deposit.... Very disappointed after finding out that we were losing parts of our security deposit. We left the apartment 3 months early and left it in pristine condition. We were charged for things that were there before we moved in. One major issue was the smell of the water in the bathroom. Everyone that visited noticed it smelled like sewerage. I would never think of drinking the water. The apartment is very cheaply built. There are many other apartment complexes to choose from.
Rude When I entered to talk to someone about the property, they were painfully rude. They would not disclose information, and went back to talking on the phone. She told me to just go to google, and it will pop up, when I asked her about information on the facility and even to tour it. Some people have no shame.
Business response:
Good afternoon, We are truly sorry to hear your experience at Double Tree Apartments was less than perfect. Customer service is our top priority and we constantly strive to give our information in the most detailed way possible. All prospects are always welcome to tour our community and google is not an option for us to give as information. We humbly ask you to please contact our office so we can further discuss your visit. Our office number is (915) 833 1104. Respectfully, Double Tree Apartments
Frequently asked questions about Icon at Hewitt
How is Icon at Hewitt rated?
Icon at Hewitt has a 4.8 star rating with 232 reviews.
When is Icon at Hewitt open?
Icon at Hewitt is open now. It will close at 5:30 p.m.
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