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I-5 Auto Credit
- Automotive
- Olympia, WA
About this business
Location details
Auto Mall, 2015 Cooper Point Rd SW, Olympia, WA, 98502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Really snarky attitude from the finance manager Justin when we didn’t text him back in what he thought was a timely manner. This is after we tried calling him at the dealer at 2pm ok n a Thursday to find out he’d already left for the day.
Justin is very unprofessional. Sent a text saying I was approved and he would send options, never sent anything. Sent a text a day later asking for updates, no response. A couple days later he sends me a text "saying I haven't heard from you in a while so I'm closing your approval". I've dried texting and calling and no response.
Most unprofessional Finance Manager and team. Told me they'd send me an application for my spouse and they'd work on loan 3 days later I was supposed to follow up even though communication clearly stated he would contact us. They don't care about getting you credit as he stated he doesn't make a habit of tracking people down to get an auto loan. Obviously doesn't make a habit of following through with his word either.
I know my words may sound overdone, as if I am gaining a commission from writing them. I am not, I did the opposite and bought my first car in ten years from this dealership. Why here? They went above and beyond what any other dealer did and sold a great car at a price I could afford. Jakob Lutman, Sales Pro, even went far, far out of his way with a promise few make. Buy from me and I will personally deliver this car to you and make sure your satisfied. He did and I was thrilled to be able to go travel this great state again... read more
These guys deserve more than 5 stars
Frequently asked questions about I-5 Auto Credit
How is I-5 Auto Credit rated?
I-5 Auto Credit has a 4.2 star rating with 38 reviews.
When is I-5 Auto Credit open?
I-5 Auto Credit is closed now. It will open at 9:00 a.m.
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